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People and Culture Manager

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Zuma

3mo ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
  • New York

AI generated summary

  • You should have luxury hospitality HR experience, relevant degree or equivalent, HR certification preferred, knowledge of labor laws, strong coaching skills, and proficiency in HRIS/ATS.
  • You’ll support HR functions, oversee onboarding, manage compliance, assist with recruitment strategies, conduct training, handle employee records, and address claims and investigations across multiple locations.

Requirements

  • Previous luxury restaurant, hotel, or hospitality Human Resources Management experience
  • Bachelor’s degree in human resources, Business Administration or related field of study or any equivalent combination of education and/or experience is preferred.
  • Professional Human Resources (PHR), Senior Professional Human Resources (SPHR), or other relevant industry certification such as SHRM is desired.
  • Knowledge of performance management, compensation, and benefits principles, practices inclusive of leaves (LOA)
  • Possess coaching and influencing skills to establish credibility and trust with the team.
  • Demonstrated knowledge with HRIS and ATS systems.
  • Excellent working knowledge of US and state specific labor laws
  • Day shift. However, must be willing to work a flexible schedule as needed.
  • Must operate with a high degree of confidentiality.
  • Must have solid business acumen; problem solving skills, and exhibit high emotional intelligence, influence and strategic thinking skills.

Responsibilities

  • Works closely with the management team providing HR support and guidance.
  • Oversee multiple locations.
  • Must be versed in Federal, State, and local Laws specifically in New York City and Boston.
  • Help create recruiting and retention strategies.
  • Manages and streamlines candidate onboarding and induction.
  • Assist with implementing company policies and HR initiatives.
  • Perform general day to day HR administrative tasks.
  • Completes new hire paperwork & I9 process during the on-boarding of new employees.
  • Supports management with coaching/counseling conversations and issuing corrective actions as needed.
  • Remain focused on compliance and Wage & Hour guidelines and policies.
  • Facilitate HR training classes.
  • Respond to unemployment claims.
  • Complete employment verifications as needed.
  • Workers Compensation
  • Benefit Administration
  • Manage attendance records.
  • Conduct exit interviews.
  • HR Reporting
  • Maintain employee records.
  • Conduct employee investigations.

FAQs

What type of experience is preferred for the People and Culture Manager position?

Previous luxury restaurant, hotel, or hospitality Human Resources Management experience is preferred.

What educational background is required for this role?

A Bachelor’s degree in human resources, Business Administration or a related field of study, or any equivalent combination of education and/or experience is preferred.

Is certification in human resources beneficial for this position?

Yes, Professional Human Resources (PHR), Senior Professional Human Resources (SPHR), or other relevant industry certification such as SHRM is desired.

What HR topics should the candidate be knowledgeable in?

The candidate should have knowledge of performance management, compensation, benefits principles, and practices, including leaves of absence (LOA).

Will the People and Culture Manager need to work flexible hours?

Yes, while the position typically operates during the day shift, the candidate must be willing to work a flexible schedule as needed.

Is this position primarily in-office or remote?

This is an onsite position that will be based at one of our Zuma locations.

What locations will the People and Culture Manager oversee?

The People and Culture Manager will oversee multiple locations, specifically in areas like New York City and Boston.

What responsibilities will come with managing employee onboarding?

The candidate will manage and streamline candidate onboarding and induction processes, including completing new hire paperwork and the I9 process.

Is knowledge of labor laws important for this role?

Yes, excellent working knowledge of US and state-specific labor laws is essential, especially for the regions where Zuma operates.

What are some key skills expected from the candidate?

The candidate should possess coaching and influencing skills, high emotional intelligence, problem-solving skills, and solid business acumen.

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Zuma

Retail & Consumer Goods
Industry
51-200
Employees
2008
Founded Year

Mission & Purpose

ZUMA was co-founded by Rainer Becker and Arjun Waney in 2002. The first ZUMA restaurant to open was in London’s fashionable Knightsbridge area and remains the brand’s flagship. All of ZUMA’s management and chefs are extensively trained in London before working in ZUMA’s international locations. The Dubai venture was the fourth site to open in the Group’s expansion plan, the most recent sites being Miami in 2010 and Bangkok in 2011. Over the next few years, Zuma will be looking to continue opening new restaurants in some of the world’s most cosmopolitan cities.