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People Operations Specialist

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Meltwater

14d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    People, HR & Administration
  • Berlin

AI generated summary

  • You should have 1-5 years in People Operations, a relevant degree, HR experience with Workday, strong Excel skills, fluency in English and French, attention to detail, and a flexible, innovative attitude.
  • You will manage onboarding, benefits administration, salary changes, and employee inquiries, ensuring compliance and efficiency in people operations and payroll collaboration.

Requirements

  • From 1 to 5 years of experience in a People Operations role in a fast-paced environment
  • BS or BA in Human Resources preferred.
  • Prior experience with Workday as a HR user is preferred.
  • Proficiency with Microsoft Office Suites (Outlook, Word, Excel, PowerPoint).
  • Able to design useful Excel reports and have good analytical skills
  • Excellent written and verbal communication skills in English and French (German is a plus)
  • Strong attention to detail.
  • Ability to prioritize and multitask.
  • Ability to keep and maintain confidentiality.
  • A good sense of humor, flexibility, and an ability to continuously innovate in the midst of chaos.
  • Based on the level of experience, the role may be designated as either Senior People Operations Specialist I or People Operations Administrator for the EMEA region.

Responsibilities

  • Manage people operation tasks (new hire orientation, benefits administration, HRIS support, admin support)
  • Administer background check process and manage onboarding process for all new hires.
  • Processing salary increases, promotions, employee transfers, job changes, bonuses, relocations, and ensuring accuracy in Workday.
  • Manage benefits
  • Provide stellar service to employees with benefit questions including, time off requests, policies, benefits, forms, records, and practices; provide timely resolution of all employee issues.
  • Be the contact person for benefit vendors and drive key programs related to company benefits:
  • Day-to-day benefits administration
  • Manage and process Benefit Invoices.
  • Work closely with the Benefit broker to answer employee questions.
  • Medical benefits renewal and employee enrollment for multiple countries.
  • Drive immigration administration processes in close collaboration with People business partners and managers
  • Provide contractor agreements and on-board contractors; and manage contract renewals.
  • Ensuring compliance with company policies/procedures.
  • Manage relationships with outsourced partners in EMEA.
  • Significant hands-on transaction processing (new hires, exits, compensation changes, immigration).
  • Partner with the People Team on priority projects and other day-to-day administrative functions.
  • Lead some People Operations projects to improve our processes and service to employees
  • Work closely with Payroll to ensure correct and on time payment of salary and bonuses.

FAQs

What is the primary location for the People Operations Specialist I EMEA role?

The primary location for this role is the Berlin office.

What languages should the candidate be proficient in?

The ideal candidate should be bilingual in French and English, with German being a plus.

What are the main responsibilities of the People Operations Specialist?

The main responsibilities include managing onboarding and off-boarding processes, administering benefits, supporting HRIS tasks, and ensuring compliance with company policies.

What type of experience is required for this role?

Candidates should have 1 to 5 years of experience in a People Operations role in a fast-paced environment.

Is prior experience with Workday necessary for the position?

While it is preferred, prior experience with Workday as an HR user is not strictly required.

What educational qualifications are preferred for this role?

A BS or BA in Human Resources is preferred for candidates applying for this position.

What benefits are offered to employees in this role?

Employees enjoy 26 days of annual paid time off, health coverage, a pension scheme contribution, and additional wellness benefits.

Will there be opportunities for career progression in this role?

Yes, the position offers opportunities for rapid career progression and international transfers.

How does the company promote employee well-being?

Meltwater provides a complimentary CalmApp subscription and offers a healthy work-life balance as part of its employee well-being initiatives.

Is the company committed to diversity and inclusion?

Yes, Meltwater is dedicated to fostering an inclusive and diverse workplace, ensuring all employees feel valued and respected.

What kind of work environment can the employee expect?

Employees can expect an energetic work environment with a hybrid work style that balances in-office and remote work.

How does this role fit into the overall company mission?

The People Operations Specialist will contribute to creating an environment where employees can make an impact, learn, and grow, aligned with Meltwater's mission of innovation powered by people.

What character traits are important for a successful candidate?

Important traits include strong attention to detail, the ability to prioritize and multitask, confidentiality, a good sense of humor, and flexibility.

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Meltwater

Leading media monitoring & social analytics platform helping businesses understand and influence the world around them.

Technology
Industry
1001-5000
Employees
2001
Founded Year

Mission & Purpose

Meltwater is a leading media intelligence and social analytics company that specialises in providing businesses with actionable insights from online data. Their ultimate mission is to empower organisations with real-time information and analysis to make informed decisions, track their brand reputation, monitor industry trends, and engage with their audience effectively. Meltwater's purpose is to help businesses extract valuable insights from vast amounts of digital content, enabling them to enhance their strategies, manage their online presence, and drive growth. By offering a comprehensive suite of tools and services, Meltwater aims to enable companies to navigate the digital landscape, stay competitive, and build meaningful relationships with their customers.