FAQs
What are the core responsibilities of a People Operations Specialist?
The core responsibilities include supporting various People & Workplace team programs, owning the employee onboarding and offboarding processes, assisting Talent Acquisition with requisition processes, collaborating with Payroll & Benefits, ensuring data integrity, maintaining compliance, contributing to operational excellence, and addressing employee questions through Zendesk.
What qualifications are preferred for this position?
A bachelor’s degree in Human Resources Management, Business Administration, or a related field is preferred, along with 2-3 years of experience in People Operations, HR Generalist, or Global Mobility areas.
Is experience with any specific systems required?
Yes, experience working with Applicant Tracking Systems (ATS), Payroll systems, or HR Information Systems (HRIS) is required for this role.
What type of skills are essential for a People Operations Specialist?
Essential skills include a strong attention to detail, problem-solving abilities, exceptional organization, strong communication skills, a customer service mindset, and professionalism in handling confidential employee information.
Which teams will the People Operations Specialist collaborate with?
The Specialist will work cross-departmentally with Talent Acquisition, HR, Total Rewards, Talent Development, and Technology & Data teams.
What is the role of the People Operations Specialist in employee onboarding?
The Specialist will own the entire employee onboarding process, including maintaining data integrity in the ATS & HRIS, managing candidate files, completing necessary templates, and coordinating new hire orientations.
How does this role contribute to data integrity?
The People Operations Specialist ensures accurate records and documentation, processes ongoing employee data changes in ATS and HRIS, and maintains compliance with HR reporting and administration requirements.
What kind of support does the People Operations Specialist provide to Talent Acquisition?
The Specialist assists in opening new requisitions, arranging candidate travel, drafting offer documents, and documenting Talent Acquisition processes as needed.
How does the People Operations Specialist handle employee inquiries?
The Specialist will manage employee questions via Zendesk that are not answerable by outsourcing partners, ensuring tickets are allocated to relevant teams and supporting team members when necessary.
Is the position remote, and what is the work environment like?
Yes, the position is remote, providing flexibility in work arrangements while collaborating across various teams.
What opportunities for career growth are available in this role?
The role allows individuals to help across different areas of the People & Workplace team while defining and pursuing their individual career growth objectives.