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Pharmacy Assistant

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Shoppers Drug Mart

25d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Healthcare
  • Etobicoke
  • Quick Apply

AI generated summary

  • You need a high school diploma, preferably a pharmacy assistant diploma, experience in pharmacy, strong organizational and problem-solving skills, and attention to detail.
  • You will greet customers, manage prescriptions, assist pharmacists, handle billing, maintain cash register, ensure confidentiality, and process medication orders efficiently.

Requirements

  • High School Diploma
  • Diploma from a Pharmacy Assistant credited course preferred
  • Previous Pharmacy Experience preferred
  • Effective organizational skills, ability to multi task
  • Problem Solving Skills
  • Strong attention to detail

Responsibilities

  • Customer Service
  • Greet customer promptly and gather prescription information according to Standards
  • Perform duties in priority according to Role assigned on Role Assignment Schedule
  • Refer to the pharmacist all clinical inquiries
  • Set realistic customer expectations as to wait times
  • Locate and cash out prescriptions and any ancillary items
  • Ensure customers requiring counseling are referred to the Pharmacist
  • Maintain and control the cash register in the dispensary
  • Adhere to all confidentiality and privacy requirements
  • Receive new and repeat prescription orders in accordance with Standard Operating Procedures
  • Prepare and submit orders with the exception, of controlled drugs and narcotics
  • Adjudicate third party billing, online and manage manual Third-Party Accounts
  • Answer telephone and refer to a pharmacist when necessary
  • Manage incoming faxes according to Pharmacy Standards of Practice
  • Assist pharmacist in coordinating call backs
  • Accurately file completed documentation as per Pharmacy Standards of Practice
  • Assist in prescription preparation to company's standards and professional services
  • Data entry for new prescriptions, and managing refill request processing
  • Select medications to fill prescriptions according to Pharmacy Standards of Practice
  • Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards
  • Accurately enter and maintain appropriate data within the applicable Pharmacy systems

FAQs

What are the main responsibilities of a Pharmacy Assistant?

The main responsibilities include providing customer service, assisting in the dispensing of prescriptions, managing administrative tasks, and supporting the prescription workflow.

Is previous pharmacy experience required for this position?

Previous pharmacy experience is preferred but not required.

What qualifications are needed to apply for this role?

A High School Diploma is required, and a diploma from a Pharmacy Assistant credited course is preferred.

What skills are important for a Pharmacy Assistant?

Effective organizational skills, the ability to multitask, problem-solving skills, and strong attention to detail are important for a Pharmacy Assistant.

How do I apply for this position?

To apply for this position, please submit your application through the provided channels, which may include online job portals or direct application at the store.

What benefits do Pharmacy Assistants receive?

Pharmacy Assistants benefit from a purchase discount program, flexible schedules, competitive pay, and access to online learning through an Academy.

Is training provided for new hires?

Yes, training and support are provided to ensure new hires are well-equipped to perform their duties.

What is the work environment like at a Shoppers Drug Mart store?

The work environment is supportive and community-focused, allowing employees to take ownership of their work while serving customers and contributing to the community.

Are accommodations available for applicants with disabilities?

Yes, accommodations are available upon request for applicants and colleagues with disabilities.

How does Shoppers Drug Mart ensure diversity in hiring?

Associate Owners in the Shoppers Drug Mart network strive to reflect Canada's evolving diversity in the products they sell, the people they hire, and the culture they create in their stores.

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Shoppers Drug Mart

Helping millions of Canadians Live Life Well.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

Shoppers Drug Mart Corporation is a licensor of full-service retail drug stores operating under the name Shoppers Drug Mart® (Pharmaprix® in Québec). Founded in 1962 by Toronto pharmacist Murray Koffler, we have grown to a national network of more than 1,300 Shoppers Drug Mart/Pharmaprix stores across Canada.