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Pharmacy Assistant

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Shoppers Drug Mart

2mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Healthcare
  • North Vancouver
  • Quick Apply

AI generated summary

  • You need a High School Diploma, preferably a Pharmacy Assistant diploma, previous pharmacy experience, strong organizational and problem-solving skills, and attention to detail.
  • You will greet customers, manage prescriptions, assist with billing, maintain confidentiality, and support pharmacists while ensuring accurate data entry and efficient workflow in the pharmacy.

Requirements

  • High School Diploma
  • Diploma from a Pharmacy Assistant credited course preferred
  • Previous Pharmacy Experience preferred
  • Effective organizational skills, ability to multi task
  • Problem Solving Skills
  • Strong attention to detail

Responsibilities

  • Customer Service
  • Greet customer promptly and gather prescription information according to Standards
  • Perform duties in priority according to Role assigned on Role Assignment Schedule
  • Refer to the pharmacist all clinical inquiries
  • Set realistic customer expectations as to wait times
  • Locate and cash out prescriptions and any ancillary items
  • Ensure customers requiring counseling are referred to the Pharmacist
  • Maintain and control the cash register in the dispensary
  • Adhere to all confidentiality and privacy requirements
  • Administration
  • Receive new and repeat prescription orders in accordance with Standard Operating Procedures
  • Prepare and submit orders with the exception of controlled drugs and narcotics
  • Adjudicate third party billing, online and manage manual Third-Party Accounts
  • Answer telephone and refer to a pharmacist when necessary
  • Manage incoming faxes according to Pharmacy Standards of Practice
  • Assist pharmacist in coordinating call backs
  • Accurately file completed documentation as per Pharmacy Standards of Practice
  • Prescription Workflow
  • Assist in prescription preparation to company's standards and professional services
  • Data entry for new prescriptions, and managing refill request processing
  • Select medications to fill prescriptions according to Pharmacy Standards of Practice
  • Efficiently count or measure, package, and label prescriptions as per Pharmacy Standards
  • Accurately enter and maintain appropriate data within the applicable Pharmacy systems

FAQs

What is the primary role of a Pharmacy Assistant?

The primary role of a Pharmacy Assistant is to assist with the technical functions of dispensing prescriptions, delivering pharmacy services, and maintaining the operations of the Pharmacy while providing superior customer service.

What qualifications are required to apply for the Pharmacy Assistant position?

A High School Diploma is required, and a diploma from a credited Pharmacy Assistant course is preferred. Previous pharmacy experience is also preferred.

What are the main responsibilities of a Pharmacy Assistant?

Main responsibilities include customer service, administration tasks, managing prescription workflow, assisting in prescription preparation, and maintaining compliance with Pharmacy Standards of Practice.

Is experience in a pharmacy necessary for this position?

While previous pharmacy experience is preferred, it is not strictly necessary. Candidates should possess effective organizational skills and a strong attention to detail.

What type of training will be provided for new Pharmacy Assistants?

New Pharmacy Assistants will receive training in company standards, professional services, and familiarity with the Pharmacy systems and procedures.

What is the pay range for the Pharmacy Assistant position?

The hiring range for this position is $20.00 - $25.00 per hour.

Are there opportunities for career advancement in this role?

Yes, there are opportunities for career advancement as you gain experience and further your education within the pharmacy field.

Can I apply if I have a disability?

Yes, accommodations are available upon request for applicants and colleagues with disabilities.

What kind of work schedule can I expect as a Pharmacy Assistant?

Pharmacy Assistants can expect flexible and varied schedules, as the store accommodates different availability.

Does the company support continuing education or training?

Yes, the company offers online learning opportunities through their Academy to support continuing education and professional development.

Shoppers Drug Mart

Helping millions of Canadians Live Life Well.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

Shoppers Drug Mart Corporation is a licensor of full-service retail drug stores operating under the name Shoppers Drug Mart® (Pharmaprix® in Québec). Founded in 1962 by Toronto pharmacist Murray Koffler, we have grown to a national network of more than 1,300 Shoppers Drug Mart/Pharmaprix stores across Canada.