Logo of Huzzle

Home

Matches

Explore

Manage

Picker

image

Booker Group

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Logistics

AI generated summary

  • You must have a can-do attitude, meet pick rates, excel in customer service, and always arrive on time and well-presented.
  • You will accurately pick and dispatch goods, check quality and packaging, ensure efficient delivery processing, and provide excellent customer service, resolving queries or escalating as needed.

Requirements

  • A can do attitude and feel comfortable working to meet designated pick rates.
  • A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
  • Always be there, on time and properly presented.

Responsibilities

  • Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
  • Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
  • Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
  • Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.

FAQs

What are the primary responsibilities of a Picker at Booker?

The primary responsibilities include accurately picking and dispatching goods, checking quality and shelf life, providing high standards of customer service, and efficiently processing deliveries to target.

Is previous experience required for this role?

Previous experience is not specifically required, but a positive attitude and a willingness to meet designated pick rates are essential.

What qualities are necessary for a successful Picker?

A can-do attitude, passion for customer service, punctuality, and a professional appearance are all necessary qualities for success in this role.

What training will I receive when starting as a Picker?

Training will be provided on accurate picking processes, using the hand-held terminal, and delivering excellent customer service.

Are there advancement opportunities available in this role?

Yes, there are opportunities for career progression within the company as you develop your skills and experience.

What benefits do Picker employees receive?

Employees receive a diverse benefits package including discounts at Tesco and Booker, pension contributions, life assurance, health and wellbeing support, and an exclusive deals website.

Are there any performance targets to meet as a Picker?

Yes, you will be expected to work towards and meet designated pick rates.

How does Booker support employee health and well-being?

Booker offers health and wellbeing resources, including a confidential Employee Assistance Programme and Virtual GP access for you and your family.

Will I need to work with delivery staff?

Yes, you will be expected to interact politely with delivery staff and address their queries while referring complex situations to someone who can assist.

Is there a dress code for Pickers at Booker?

Yes, employees are expected to be properly presented while on the job.

image

Booker Group

Booker - A place to get on.

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

Booker Group is a leading food and drink wholesaler in the UK, serving independent retailers, caterers, and small businesses. They provide a wide range of products, including fresh and frozen foods, beverages, and cleaning supplies, aimed at meeting the diverse needs of their customers. Their goal is to support business growth by offering competitive prices, excellent service, and a comprehensive product range. By ensuring efficient and reliable supply chain solutions, Booker Group aims to help their customers succeed in a competitive market.