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Picker

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Liverpool

Requirements

  • You will need
  • A can do attitude and feel comfortable working to meet designated pick rates
  • A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers
  • Always be there, on time and properly presented

Responsibilities

  • Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
  • Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
  • Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
  • Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.

FAQs

What is the main role of a Picker at Booker?

The main role of a Picker at Booker involves ensuring customers’ needs are exceeded by accurately picking and dispatching goods, checking quality and shelf life, and providing excellent customer service during the delivery process.

Is prior experience required to apply for the Picker position?

No prior experience is specifically mentioned as a requirement, but a can-do attitude and a passion for customer service are essential.

What kind of qualities are you looking for in a Picker?

We are looking for someone with a real can-do attitude, a passion for delivering excellent customer service, and a willingness to go the extra mile for our customers.

What are the working conditions like for a Picker?

A Picker can expect to work in various areas of the store, so no two days will be the same, and they need to be comfortable working to meet designated pick rates.

What benefits are offered to Pickers at Booker?

Benefits include a colleague card with discounts, a Tesco colleague discount card after three months, insurance discounts, free eye tests, a pension plan, life assurance, health and wellbeing support, a holiday package, and access to savings schemes.

How does the payment structure work for this position?

While the specific payment structure is not detailed in the job description, it typically involves hourly wages and may vary based on experience and performance.

Can a Picker participate in share schemes?

Yes, after three months of service, a Picker can join our annual Save As You Earn share scheme, allowing them to buy Tesco shares at a discount in the future.

What kind of training will be provided for new Pickers?

New Pickers will receive on-the-job training to familiarize them with the picking process, customer service expectations, and the use of hand-held terminals for picking and dispatching goods.

Is there room for career advancement as a Picker?

Yes, Booker encourages career progression and offers opportunities for growth within the organization.

What should I wear to work as a Picker?

Pickers are expected to be properly presented at work, which typically means adhering to any specific dress code provided by the company.

Booker - A place to get on.

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

Booker Group is a leading food and drink wholesaler in the UK, serving independent retailers, caterers, and small businesses. They provide a wide range of products, including fresh and frozen foods, beverages, and cleaning supplies, aimed at meeting the diverse needs of their customers. Their goal is to support business growth by offering competitive prices, excellent service, and a comprehensive product range. By ensuring efficient and reliable supply chain solutions, Booker Group aims to help their customers succeed in a competitive market.