FAQs
What is the main role of a Picker at Booker?
The main role of a Picker at Booker involves ensuring customers’ needs are exceeded by accurately picking and dispatching goods, checking quality and shelf life, and providing excellent customer service during the delivery process.
Is prior experience required to apply for the Picker position?
No prior experience is specifically mentioned as a requirement, but a can-do attitude and a passion for customer service are essential.
What kind of qualities are you looking for in a Picker?
We are looking for someone with a real can-do attitude, a passion for delivering excellent customer service, and a willingness to go the extra mile for our customers.
What are the working conditions like for a Picker?
A Picker can expect to work in various areas of the store, so no two days will be the same, and they need to be comfortable working to meet designated pick rates.
What benefits are offered to Pickers at Booker?
Benefits include a colleague card with discounts, a Tesco colleague discount card after three months, insurance discounts, free eye tests, a pension plan, life assurance, health and wellbeing support, a holiday package, and access to savings schemes.
How does the payment structure work for this position?
While the specific payment structure is not detailed in the job description, it typically involves hourly wages and may vary based on experience and performance.
Can a Picker participate in share schemes?
Yes, after three months of service, a Picker can join our annual Save As You Earn share scheme, allowing them to buy Tesco shares at a discount in the future.
What kind of training will be provided for new Pickers?
New Pickers will receive on-the-job training to familiarize them with the picking process, customer service expectations, and the use of hand-held terminals for picking and dispatching goods.
Is there room for career advancement as a Picker?
Yes, Booker encourages career progression and offers opportunities for growth within the organization.
What should I wear to work as a Picker?
Pickers are expected to be properly presented at work, which typically means adhering to any specific dress code provided by the company.