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Planner & Scheduler

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Komatsu

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Business, Operations & Strategy
  • Brisbane

AI generated summary

  • You need planning/scheduling experience, MS Office proficiency, mechanical knowledge, strong customer service and communication skills, ability to upsell, a trade qualification, and relevant licenses.
  • You will coordinate preventative maintenance schedules, manage service technicians, and organize parts and stakeholders for efficient job execution.

Requirements

  • Prior experience in planning and scheduling
  • Proficient with Microsoft Office Suite
  • Knowledge of earthmoving equipment and strong mechanical aptitude
  • Exceptional customer service skills
  • Strong relationship-building abilities
  • Effective internal and external communication skills
  • Able to work independently and under pressure
  • Skilled in upselling parts and identifying service sales opportunities
  • Trade qualification (highly regarded)
  • Current driver's license
  • Forklift license (highly regarded)

Responsibilities

  • proactively coordinating and managing the scheduling of preventative maintenance services
  • organising service team technicians, parts, and all other relevant stakeholders involved in each job

FAQs

What is the main responsibility of the Planner & Scheduler role?

The main responsibility is to proactively coordinate and manage the scheduling of preventative maintenance services, including organizing service team technicians, parts, and other relevant stakeholders involved in each job.

Where is the Planner & Scheduler position located?

The position is located in Wacol.

What qualifications or experience are desired for this role?

Desired qualifications include prior experience in planning and scheduling, knowledge of earthmoving equipment, and a trade qualification is highly regarded.

What technical skills are required for this role?

Proficiency with the Microsoft Office Suite is required, along with strong mechanical aptitude related to earthmoving equipment.

What type of customer service skills are expected?

Exceptional customer service skills and strong relationship-building abilities are expected for this role.

Is a driver's license required for this position?

Yes, a current driver's license is required for the Planner & Scheduler position.

Is there any specific training or certification preferred for the role?

A forklift license is highly regarded, along with a trade qualification.

Are there any incentives or bonuses associated with the position?

Yes, there is potential to receive a yearly bonus and a referral program that offers $3000 for referring a successful new employee to Komatsu.

Does Komatsu support family-friendly policies?

Yes, Komatsu offers a Families Policy that includes 16 weeks of paid primary carer parental leave and various other family-friendly benefits.

What is the work culture like at Komatsu?

Komatsu promotes an inclusive culture with a focus on a zero-harm workplace, competitive remuneration, and a commitment to diversity and inclusion.

Creating value together

Manufacturing & Electronics
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Creating value through manufacturing and technology innovation to empower a sustainable future where people, businesses, and our planet thrive together.