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Planner, Technical Services: Audio/Video/Projection – Universal Epic Universe

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Universal Orlando Resort

2mo ago

  • Job
    Full-time
    Entry Level
  • Orlando

AI generated summary

  • You should have expertise in audio, video, and projection systems, strong planning skills, and experience in technical services for entertainment or themed environments.
  • You will plan and coordinate audio, video, and projection systems for attractions, ensuring technical specifications are met and collaborating with various teams for seamless execution.

Requirements

  • - High school degree or GED required.
  • - Technical school preferred.
  • - Associate degree (AA) in General Education or Technology preferred.
  • - 5+ years’ experience in technical maintenance required;
  • - 3+ years’ experience in theme park maintenance preferred;
  • - or equivalent combination of education and experience.

Responsibilities

  • Manage preventative and predictive maintenance by ensuring proper frequency and target completion to facilitate attraction schedules. Works closely with the ride management team in planning projects providing a detailed scope of work, written procedures and estimated time, materials and resources needed for all project repair work. Kits all parts for various jobs and stages materials/equipment in preparation for completion of work. Enter Discretionary Work Requests and creates work orders for interdepartmental fabrication and/or services.
  • Maintains proper document control by ensuring attraction job plans are up to date and in accordance with the most recent manufacturer’s requirements (ECN/DCN process). Maintain the venue’s Network Outage PM Process. Partner with UO Engineering and manufacturers for drawing and procedural updates, creating and maintaining reports as needed.
  • Organize project planning by serving as liaison between vendors and the venues for attraction repairs and enhancements to both ride and facility. Coordinate work schedule to accommodate both vendor and attraction availability and assure all tooling and parts are available for project completion. Write justification, scope of work, and all necessary documentation for projects. Coordinates vendor access and logistics to the respective venues. Stages all materials/equipment for work activities within area of responsibility.
  • Maintain regulatory compliance by ensuring all attraction chemicals are in EHS SDS Database (Currently Sphera, formerly SiteHawk (formerly Dolphin). Coordinate pressure vessel inspections and Hydro/End of life compliance.
  • Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
  • Performs other duties as assigned.

FAQs

What is the primary responsibility of the Planner for Technical Services: Audio/Video/Projection at Universal Epic Universe?

The primary responsibility is to manage preventative and predictive maintenance, job planning, scheduling, and documentation related to parts procurement and inventory for attractions within the Audio/Video/Projection work areas.

What qualifications are required for this position?

A high school degree or GED is required, with a preference for technical school completion. An Associate degree in General Education or Technology is preferred, along with 5+ years of technical maintenance experience, and 3+ years in theme park maintenance is preferred.

What experience is ideal for someone applying for this role?

Ideally, a candidate should have over 5 years of experience in technical maintenance and at least 3 years in theme park maintenance, or an equivalent combination of education and experience.

How does the Planner ensure proper maintenance scheduling?

The Planner ensures proper maintenance scheduling by working closely with the ride management team to plan projects, providing detailed scopes of work, written procedures, and estimated resources needed for project completion.

What type of documentation does the Planner manage?

The Planner manages all documentation related to parts procurement, preventative and predictive maintenance programs, parts inventory, job plan updates, and compliance documentation as per UO Engineering and OEM direction.

What kind of training or involvement in safety procedures is expected from the Planner?

The Planner is expected to understand and actively participate in Environmental, Health & Safety responsibilities by adhering to established UO policies, procedures, and participating in training and team member involvement activities.

Are there any specific software or systems the Planner needs to interact with?

Yes, the Planner needs to manage attraction chemicals in the EHS SDS Database (currently Sphera) and coordinate pressure vessel inspections and compliance.

What is the process the Planner follows for vendor coordination and project planning?

The Planner serves as a liaison between vendors and venues for attraction repairs and enhancements, coordinates work schedules, ensures tooling and parts are available, and writes scopes of work and necessary project documentation.

Is Universal Orlando accepting applications from search firms for this position?

No, Universal Orlando is not accepting unsolicited assistance from search firms, and any resumes submitted without a valid written Statement of Work in place will be deemed the sole property of Universal Orlando.

What type of recognition can a candidate expect in terms of compensation?

Candidates can expect a competitive compensation package for their talent, skills, and experience.

Universal Orlando Resort

Here you can be a part of the action.

Entertainment & Media
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

For years, we’ve been creating a legacy of unforgettable experiences for our guests. Our guests are immersed into the sights and sounds of some of the greatest movies and most legendary stories, and our Team Members are the ones who help make those incredible experiences come alive. Our Team Members realize that delivering world-class service is more than just an expectation…it’s The Universal Way. It’s who we are. It’s what we do. And, it’s the reason we strive to be recognized as the number one entertainment destination in the world. As a part of the COMCAST NBCUniversal family, we are as committed as ever to continuing to build spectacular experiences based on the most compelling and dynamic movies, books and TV franchises in the universe. We are poised for growth and success and are focused on the future. Our Team Members not only deliver experiences of a lifetime, they create them! At Universal Orlando Resort™, we create a balanced and rewarding work environment while encouraging individual growth and development. As a Team Member, we’ll partner with you to help identify your personal goals and provide career guidance. Best of all, it’s our philosophy to always try and promote from within first. Now, what could be more promising than that! It’s a big Universe. Where do you fit in?