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Platform Engineer, Managed Operations

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Amazon

1mo ago

  • Job
    Full-time
    Mid Level
  • Software Engineering
    IT & Cybersecurity
  • Berlin

AI generated summary

  • You must have 3+ years in software development, proficiency in a modern language, experience with high-availability systems, strong networking knowledge, AWS, and scripting skills.
  • You will operate production systems, troubleshoot deployment failures, execute critical changes, and develop software to enhance reliability and performance, balancing support and improvement tasks.

Requirements

  • Able to participate in an 24x7 oncall rotation
  • 3+ years of experience in software development or related field with proficiency in at least one modern programming language such as Java, Typescript, Python, or Ruby
  • Experience operating and troubleshooting reliable, scalable software systems
  • Able to troubleshoot at all levels, from network to operating systems to software applications
  • Successful applicants must have the legal right to work in Germany
  • Excellent communication and problem-solving skills across languages
  • Experience operating 24x7 high-availability, distributed software applications and performance tuning software applications and optimizing fleet utilization
  • Strong understanding of network fundamentals (DNS, DHCP, TCP/IP, routing, load balancing, load shedding) and experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar)
  • Experience scripting operating system tasks in Bash, Python, etc. and with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar)
  • Experience operating services in AWS

Responsibilities

  • You’ll roughly spend 50% of your time operating production systems and 50% making long-term improvements to the reliability, availability, and performance of those software systems.
  • Over the course of a week, this could look like; Monday morning you root caused why some deployments recently failed, and in the afternoon, you made fixes for those bugs. Tuesday and Wednesday you executed a highly sensitive time critical change to production. Thursday and Friday you were developing software with your team to remove humans from the loop on problems like you worked on over the previous two days, driving a common source of error out of the system and improving its reliability.

FAQs

What is the primary focus of the AWS Managed Operations organization?

The primary focus of the AWS Managed Operations organization is to reduce operational load and toil through long-term engineering projects while improving the availability, reliability, latency, performance, and efficiency to operate AWS regions.

What is the expected work distribution for a Platform Engineer in Managed Operations?

A Platform Engineer in Managed Operations will spend roughly 50% of their time operating production systems and 50% making long-term improvements to the reliability, availability, and performance of those software systems.

What qualifications are required for this job?

Candidates must have at least 3 years of experience in software development or a related field, proficiency in at least one modern programming language (such as Java, Typescript, Python, or Ruby), and the ability to participate in a 24x7 on-call rotation.

Is there support for relocation for this role?

Yes, Amazon provides relocation support for successful candidates applying for the AWS Managed Operations position.

What are some preferred qualifications for candidates?

Preferred qualifications include excellent communication and problem-solving skills, experience operating 24x7 high-availability distributed software applications, strong understanding of network fundamentals, and experience with Infrastructure as Code tools.

What types of systems and technologies will I work with in this role?

In this role, you will work with a wide range of systems and technologies, including Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS.

Are there opportunities for mentorship and career growth in this position?

Yes, the AWS Managed Operations team offers endless knowledge-sharing, mentorship, and other career-advancing resources to help you develop into a better-rounded professional.

What is the company’s stance on diversity and inclusion?

Amazon values diverse experiences and encourages candidates from various backgrounds to apply. They foster a culture of inclusion through employee-led affinity groups and ongoing events that promote diversity.

Do I need to be located in Germany to apply for this job?

Yes, successful applicants must have the legal right to work in Germany.

What is the work-life balance like at AWS?

AWS values work-life harmony and offers flexible work hours and arrangements as part of their culture, ensuring that success at work does not come at the expense of personal sacrifices.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.