Logo of Huzzle

Home

Matches

Explore

Manage

PMO Manager, Workvivo - Cork

image

Zoom

1mo ago

  • Job
    Full-time
    Senior Level
  • Business, Operations & Strategy
  • Cork

AI generated summary

  • You need client-facing SaaS experience, strong project management skills, excellent communication, and the ability to build relationships, analyze data, and refine processes for better performance.
  • You will establish a governance framework, create processes and tools for project delivery, review project data for trends, capture lessons learned, and assist senior management with operations.

Requirements

  • Experience of client-facing experience in a high-performance SaaS, consulting or services company
  • Demonstrate technical proficiency in project management, execution, and delivery
  • Have excellent report writing and communications skills
  • Able to communicate with authority to multiple audiences, including senior leadership
  • Able to build relationships and drive trust with internal teams
  • Able to set up ongoing procedures to collect and review information as needed
  • Able to leverage data-driven insights to refine project management and operations processes and enhance overall performance

Responsibilities

  • We are looking for a PMO Manager to work closely with our teams to hold them accountable. You’ll be in charge of setting up a governance framework to help the CX Organization achieve its goals and outcomes. By creating processes, tools and methods to ensure projects are delivered. Regularly, you will review project data to spot trends, capture lessons learned and drive improvement for better efficiency. You will also be assisting senior management to help with smooth operations.

FAQs

What is the main responsibility of the PMO Manager at Workvivo?

The main responsibility of the PMO Manager is to set up a governance framework to help the CX Organization achieve its goals, create processes and tools for efficient project delivery, review project data for trends and improvements, and assist senior management with smooth operations.

What team will the PMO Manager be working with?

The PMO Manager will be part of the Workvivo CX Operations team, which supports areas such as Strategic Customers, Support, Onboarding, and Customer Success.

What experience is required for the PMO Manager role?

Candidates should have client-facing experience in a high-performance SaaS, consulting, or services company, as well as technical proficiency in project management, execution, and delivery.

What communication skills are necessary for the PMO Manager position?

The PMO Manager must have excellent report writing and communication skills and be able to communicate with authority to multiple audiences, including senior leadership.

Is relationship building important for this role?

Yes, the ability to build relationships and drive trust with internal teams is crucial for the PMO Manager.

What type of work environment is offered for this position?

The position offers a structured hybrid approach, which incorporates both office and remote work environments.

What benefits does Workvivo offer its employees?

Workvivo provides a variety of perks and benefits aimed at maintaining employees' physical, mental, emotional, and financial health, supporting work-life balance, and contributing to the community.

Is Workvivo an equal opportunity employer?

Yes, Workvivo is proud to be an equal opportunity workplace and an affirmative action employer, ensuring that all applicants are considered without discrimination based on various factors.

What should I do if I need assistance during the interview process due to a medical disability?

If you require assistance, you should submit an Accommodations Request Form, and someone from the Workvivo team will reach out to you shortly.

image

Zoom

Bringing the world together, one connection at a time.

Technology
Industry
5001-10,000
Employees
2011
Founded Year

Mission & Purpose

Zoom is a leading provider of video communication and collaboration solutions. Their platform allows people to connect and communicate remotely through high-quality video and audio conferencing, online meetings, webinars, and virtual events. With a user-friendly interface and robust features, Zoom enables individuals and organisations to stay connected, collaborate effectively, and engage with others regardless of their location. Zoom's ultimate mission is to make video communications frictionless and accessible to everyone, empowering people to connect, communicate, and collaborate seamlessly across the globe.

Benefits

  • Employee Stock Purchase Plan (ESPP)

  • Long-Term Sickness & Disability: 75% of basic annual salary after 13 weeks of incapacity

  • Cash Plan: reimbursement for out-of-pocket expenses relating to healthcare needs such as dental and optical

  • Private Medical (fully medically underwritten): includes inpatient, outpatient, and virtual GP services. This plan includes Vitality Wellness and discount programs.

  • Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance