FAQs
What is the primary responsibility of the PMO Manager at Workvivo?
The primary responsibility is to set up a governance framework to help the CX Organization achieve its goals, create processes, tools, and methods to ensure project delivery, and review project data for trends and improvements.
What type of experience is required for the PMO Manager role?
Candidates should have client-facing experience in a high-performance SaaS, consulting, or services company, along with technical proficiency in project management.
Will the PMO Manager be working independently or as part of a team?
The PMO Manager will be part of the Workvivo CX Operations team, collaborating closely with CX Management and the Sales Partners team.
What kind of communication skills are expected from the PMO Manager?
The PMO Manager should have excellent report writing and communication skills, able to communicate with authority to multiple audiences, including senior leadership.
How does Workvivo approach work styles?
Workvivo has a structured hybrid approach centered around offices and remote work environments, with the specific work style for each role indicated in the job description.
What benefits does Workvivo offer its employees?
Workvivo offers a variety of perks and benefits focused on maintaining physical, mental, emotional, and financial health, supporting work-life balance, and contributing to the community.
Is diversity and inclusion a priority at Workvivo?
Yes, Workvivo values the unique contributions of all employees and is committed to creating a diverse and inclusive workplace where all perspectives are respected.
What is the focus of the CX Operations team at Workvivo?
The CX Operations team focuses on delivering top-notch customer experiences across various areas, including Strategic Customers, Support, Onboarding, and Customer Success.
How does the PMO Manager contribute to project management and operations?
The PMO Manager is responsible for leveraging data-driven insights to refine project management and operations processes, driving overall performance improvements.
Are accommodations available for applicants with disabilities?
Yes, applicants requiring reasonable accommodations due to a qualifying medical disability can submit an Accommodations Request Form, and someone from the team will reach out to assist them.