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Prepared Foods Team Leader (Culinary & Deli Department Manager)

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Whole Foods Market

1mo ago

  • Job
    Full-time
  • Customer Relations
  • London
  • Quick Apply

AI generated summary

  • You need 24+ months retail experience with 12+ in leadership, the ability to lift 50 pounds, work flexible hours, and possess food safety certification. Strong interpersonal and math skills are essential.
  • You will lead the team in delivering excellent customer service, manage hiring and training, achieve sales goals, oversee product quality, and foster teamwork while responding to customer needs.

Requirements

  • 24+ months retail experience including 12+ months of team leadership experience.
  • Must be able to lift 50 pounds.
  • In an 8-hour work day: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing and pulling.
  • Work requires the following motions: bending, twisting, squatting and reaching.
  • Exposure to FDA approved cleaning chemicals.
  • Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
  • Ability to work in wet and dry conditions.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
  • May require use of ladders.
  • Food safety certification. If not currently certified, will commit to completing certification within 6 months.
  • Excellent interpersonal, motivational, team building, and customer relationship skills.
  • Capable of teaching others in a positive and constructive manner.
  • Product knowledge.
  • Advanced knowledge of regulatory and safety policies and procedures.
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
  • Proficiency with email, Microsoft Office, and operations-related applications.

Responsibilities

  • Holds ATLs, supervisors and Team Members accountable for delivering outstanding customer service.
  • Builds a positive work environment of outstanding teamwork, mutual respect and exceptional morale.
  • Makes hiring and separation decisions.
  • Accountable for monitoring and achieving sales, purchasing, and labor targets.
  • Maintains proper product assortment, merchandising, and inventory control.
  • Establishes and maintains collaborative and productive working relationships with department leaders and with vendors.
  • Sustains exceptional level of knowledge / awareness of relevant competitors and industry trends.
  • Sets and achieves the highest standards of retail execution.
  • Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
  • Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
  • Provides timely, thorough, and thoughtful performance evaluations.
  • Consistently communicates and models WFM vision and goals.

FAQs

What are the main responsibilities of the Prepared Foods Team Leader?

The Prepared Foods Team Leader is responsible for overall leadership of the Prepared Foods team, including daily operations, profitability, expense control, buying, merchandising, labor management, regulatory compliance, and Team Member development.

What qualifications are required for this position?

Candidates should have 24+ months of retail experience, including at least 12+ months of team leadership experience. Additionally, advanced knowledge of products, buying, pricing, merchandising, and inventory management is required.

Is food safety certification necessary for this role?

Yes, a food safety certification is required. If not currently certified, the candidate must commit to completing the certification within 6 months of starting the position.

What skills are necessary for the Prepared Foods Team Leader?

Essential skills include excellent interpersonal and team-building skills, decision-making ability, proficiency in mathematics for financial assessments, and proficiency with email and Microsoft Office applications.

What are the physical requirements for this job?

Candidates must be able to lift 50 pounds, stand or walk for 6-8 hours in a workday, and perform various physical activities such as bending, twisting, and reaching.

What type of work environment should I expect?

The work environment may involve exposure to temperatures below 32°F (freezing), between 32-40°F (refrigerators), and above 90°F, as well as potential exposure to FDA approved cleaning chemicals.

Will I need to work during weekends or holidays?

Yes, the role requires flexibility, including the possibility of working nights, weekends, and holidays as needed.

How does Whole Foods Market promote this position?

Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter, but encourages candidates to apply through their official site to ensure they have the most accurate and up-to-date information.

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Whole Foods Market

Retail & Consumer Goods
Industry
10,001+
Employees
1980
Founded Year

Mission & Purpose

Whole Foods was founded in 1980 on the belief that where food comes from, and how it’s grown, matters. It meant creating quality standards, working with suppliers who achieve them, and sharing that information with our customers. And it radically changed the way people understood and shopped for food. The result has been the highest quality natural and organic products, an unmatched experience in more than 500+ stores, with a passionate team of over 90,000 team members, 5 percent of our total net profits given back to our communities each year, and millions of customers who put their trust in us every day.