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Presales Solutions Consultant, IFS Ultimo - EAM, CMMS

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IFS

Jul 13

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
    Business, Operations & Strategy
  • United States
    Remote

Requirements

  • Essential:
  • University degree, equivalent professional qualifications or appropriate experience
  • Deep experience of solution development, presenting software applications and business process mapping at a senior level
  • A comprehensive understanding of business practices within relevant industries
  • Experience of working with Enterprise Asset Management software or equivalent
  • Fluency in English (verbal and written)
  • A willingness to travel – nationally and internationally as required
  • Desirable:
  • Experience in developing business process strategy and enterprise architecture
  • A Pre Sales Consultant would be expected to have a very good understanding of the following areas:
  • Experience in Enterprise Asset Management
  • Project management in asset intensive industries.
  • Developing solutions to deliver customer facing demonstrations and presentations focused on the key IFS and customer value messaging.
  • End-to-end business process and business practices including process and solution mapping.
  • Knowledge of IFS products and processes, with a focus on the IFS Ultimo processes related to your areas of industry expertise.
  • Commitment to self-learning and regular training.
  • Live the IFS Ultimo Values.

Responsibilities

  • Participate in internal and customer/prospect facing product presentations and demonstrations.
  • Facilitate and document prospect and customer discovery sessions to uncover business processes and functional requirements.
  • Provide answers to technical questions in a Request for Information (RFI) or a Request for Proposal (RFP).
  • Support with technical qualification of sales opportunities.
  • Gain the knowledge of specific IFS Ultimo products and services.
  • Support and build custom demonstrations aligned with customers’/prospect key business initiatives.
  • Ensure the successful delivery of Proof of Value tied to the customers’ success criteria and business initiatives.
  • Translate technical and business requirements into a customer focused value-centric solution.
  • Work within teams with the ability to adopt a leadership role where necessary
  • Maintain a high degree of knowledge of all products and services including roadmaps and regular liaison with Product Management.
  • Use the knowledge and/or the understanding of the major customers’ requirement to provide and/or propose commercially and viable product/solution improvement feedbacks of large and complex customer requirements – involving senior management where needed
  • Work with Enterprise level prospects and clients and be prepared to question them to cover a complete architecture, including integration of IFS Ultimo into a wider environment
  • Understand and demonstrate the key metrics, KPI’s and business drivers for the IFS Ultimo Industries.
  • Working with the sales organisation to address technical needs for the customers
  • Maintain knowledge of and follow the IFS Ultimo Customer Engagement processes
  • Ensure discipline of excellence and passion to every customer engagement
  • Support at external and internal customer facing events
  • Use the knowledge and/or the understanding of the major customers’ requirement to provide and/or propose commercially and viable product/solution improvement feedback.

FAQs

What is the primary role of a Presales Solutions Consultant at IFS Ultimo?

The primary role of a Presales Solutions Consultant at IFS Ultimo is to work alongside sales teams and business architects to understand the business and functional objectives of prospects and customers. This involves analyzing the organization's current state and desired future state to provide tailored functional product solutions and demonstrate these solutions when necessary.

What qualifications are required for the position of Presales Solutions Consultant?

The essential qualifications required for this position include a university degree, equivalent professional qualifications, or appropriate experience, along with deep experience in solution development and business process mapping at a senior level. A comprehensive understanding of business practices within relevant industries and experience with Enterprise Asset Management software is also crucial. Fluency in English and a willingness to travel nationally and internationally is required.

What are some of the key responsibilities of a Presales Solutions Consultant?

Key responsibilities include facilitating and documenting customer discovery sessions to uncover business processes and requirements, providing technical answers during RFIs or RFPs, supporting the delivery of Proof of Value based on customer success criteria, and translating technical/business requirements into customer-focused solutions. The consultant is also expected to lead workshops, collaborate within teams, and maintain knowledge of IFS Ultimo products and services.

Is prior experience in Enterprise Asset Management software necessary?

Yes, experience in Enterprise Asset Management (EAM) software or an equivalent solution is essential for the role of Presales Solutions Consultant at IFS Ultimo.

What personal qualities are beneficial for a Presales Solutions Consultant?

Beneficial personal qualities include innovative thinking, strong communication skills, leadership capabilities, a commitment to self-learning, and a passion for delivering excellence in customer engagement.

What is the company culture like at IFS?

IFS promotes a flexible and innovative workplace culture focused on diversity and inclusion. The company values the diverse backgrounds of its employees and customers, strives to make a positive global impact, and encourages a collaborative environment where employees can change the status quo and contribute to sustainability efforts.

Are there opportunities for career development within IFS?

Yes, IFS is committed to ensuring employees achieve company goals while also developing their careers, providing opportunities for personal and professional growth within a supportive and empowering environment.

Will the Presales Solutions Consultant need to travel?

Yes, the role requires a willingness to travel both nationally and internationally to meet with customers and prospects as needed.

Be your best when it really matters. At the #MomentOfService

Technology
Industry
5001-10,000
Employees
1983
Founded Year

Mission & Purpose

IFS is a global enterprise software company that specialises in developing and providing comprehensive business software solutions for various industries, including manufacturing, aerospace, defense, engineering, construction, and more. Their ultimate goal is to empower businesses with advanced and innovative software tools that enhance efficiency, productivity, and overall operational performance. IFS is committed to supporting their clients' growth and success by delivering flexible and industry-specific solutions that adapt to evolving business needs and challenges, ultimately helping organisations achieve their objectives and excel in their respective markets.