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Private Bank Operations, AVP

  • Job
    Full-time
    Expert Level
  • People, HR & Administration
    Banking & Finance
  • Pune

AI generated summary

  • You should have 10-14 years of experience, strong leadership and negotiation skills, effective communication, a self-starter attitude, and willingness to work night shifts.
  • You will manage deliverables, client relationships, operational processes, risk mitigation, audits, and stakeholder communication while driving continuous improvement and team performance.

Requirements

  • Graduates/post graduates with good academic records with 10-14 years of experience
  • Training and coaching the team to achieve the highest standards of performance.
  • Escalate all issues in time to the appropriate level to avoid any adverse impact on the business.
  • Assisting the team in decision making and taking complete ownership of the situation.
  • Needs to be a self-starter with significant ability to undertake initiatives.
  • Strong interpersonal / good negotiations skills are required, leadership skills will be essential for this role.
  • Follow through skills, Effective communication skills, fluency in Microsoft Office skills, ability to confidently handle internal clients, futuristic and innovative approach will be expected.
  • Ability and willingness to work in night shift is a must.

Responsibilities

  • Managing the SLA and KPI of all the deliverables falling under this area – Reconciliation & Reporting and Transaction approvals across Deposits & Investments products
  • Client relationship Management
  • Day to day management of Process Service Delivery and monitoring and controlling workflows.
  • Identifying Operational risks proactively and mitigating appropriately.
  • Regular review of procedures.
  • Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (staff shortage, high volumes etc).
  • Ensure all audit points are closed within the expected time limit.
  • Analyze the process and encourage for continuous innovation to reduce cycle time, minimize risk and maximize productivity.
  • Understand client requirements and drive self and team to meet the requirements.
  • Build effective relationship with DBOI senior management, senior management staff of WM and Other Onshore Partners and the WM staff to develop processes that improve on ‘as is’ activities and create value
  • Prepare management updates on key projects, controls, ongoing operational initiatives, financials and related business management activities.
  • Support Risk and Control initiatives and facilitate ongoing monitoring
  • Keep all operational guidelines updated and ensure adherence to standards, procedures and also identify plan to mitigate risks where-ever there is a control issue
  • Develop relationship and credibility with all internal stakeholders
  • Work closely with onshore business managers on upcoming projects, assignments and initiatives

FAQs

What is the job title for this position?

The job title is Private Bank Operations, Assistant Vice President (AVP).

Where is this job located?

The job is located in Pune, India.

What are the key responsibilities of the AVP in this role?

Key responsibilities include managing SLAs and KPIs, client relationship management, process service delivery, identifying operational risks, ensuring adherence to procedures, and preparing management updates on key projects.

What experience is required for this position?

Graduates or postgraduates with good academic records and 10-14 years of experience are required for this position.

What skills are necessary for success in this role?

Necessary skills include strong interpersonal and negotiation skills, leadership abilities, effective communication, fluency in Microsoft Office, and the ability to handle internal clients confidently.

Is training provided for this position?

Yes, training and development will be provided to help you excel in your career.

What kind of work environment does Deutsche Bank promote?

Deutsche Bank promotes a positive, fair, and inclusive work environment that encourages collaboration and empowerment.

Is there a need to work in shifts for this position?

Yes, the ability and willingness to work in night shifts is a must for this role.

Will I have the opportunity for professional development?

Yes, employees will receive coaching and support from experts in their team, along with access to a culture of continuous learning to aid progression.

What benefits does Deutsche Bank offer?

Deutsche Bank offers benefits such as a best-in-class leave policy, childcare assistance, sponsorship for industry-related certifications, comprehensive hospitalization insurance, and a range of flexible benefits.

How does the company ensure client satisfaction?

The AVP is responsible for ensuring accurate, timely, and quality delivery of services within a risk-free controlled environment, which contributes to Deutsche Bank’s overall client satisfaction.

Finance
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

At Deutsche Bank, we give original thinkers the space and support they need to shine. Merging local knowledge with global vision, in-depth insight with industry-leading digital expertise, if you’re an innovator by nature, we can help you to unleash your potential. We see things differently at Deutsche Bank – and we’re proud of our fresh perspective. Today, we’re driving growth through our strong client franchise, investing heavily in digital technologies, prioritising long-term success over short term gains, and serving society with ambition and integrity. Wherever your interests lie – in investment banking, trading, private wealth, asset management, retail banking - or many of the infrastructure functions that support them – you’ll discover resources, training and opportunities designed to keep you ahead of the curve. Intelligence has no boundaries: we welcome high-achieving, talented individuals from any background.

Benefits

  • Home office flexible work time

    We support flexible working, whether that’s working from home, flexible working hours or even part-time working. However, it is important to note that opportunities will vary depending on your particular role.

  • Annual leave & more

    Employees are entitled to generous leave allowance (details should be discussed with local recruitment teams). Additionally, paid leave is granted for special events including, wedding/civil partnerships, compassionate leave, paternity leave or when you’re caring for a sick child. On top of the statutory 36 months of parental leave (Germany), Deutsche Bank offers an extra six months of parental leave – providing you have been with us for more than three years.

  • Support & Counselling

    Whether you need professional help or personal advice: Deutsche Bank offers a comprehensive support network ranging from career advice, mental health support, assistance in finding childcare or social care for the elderly.

  • Health insurance

    You can choose between statutory or a range of private health insurance options. Our statutory health insurance ‘Betriebskrankenkasse BKK’ is available exclusively to Deutsche Bank employees and their families. Aside from shorter waiting times for appointments, BKK provides access to expert medical consultations over the phone and regular health checks.

  • Sick pay

    Beyond statutory sick pay, Deutsche Bank will also cover the difference between your net salary and the statutory sickness benefit allowance. The duration of the sick pay will be dependent on the number of years you’ve worked with us.

  • Pension

    We understand that pensions can be a dry topic; however here at Deutsche Bank, we are dedicated to simplifying the complexities, so that all of our people can enjoy their lives beyond work. To provide a great foundation for your future, we provide our people with a comprehensive pension scheme that delivers all the security and all the flexibility you need.