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Process Assistant

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Amazon

2mo ago

  • Job
    Full-time
    Entry & Junior Level
  • People, HR & Administration
  • Hyderabad, +1

AI generated summary

  • You must have a high school diploma or equivalent and at least 2 years of experience with Microsoft Office products and applications.
  • You will manage daily shift operations, allocate jobs, mentor associates on productivity and quality, solve issues, conduct audits, implement training, and stand in for the Area Manager.

Requirements

  • High school or equivalent
  • 2+ years of Microsoft Office products and applications experience

Responsibilities

  • Daily Management of shift:
  • Administrative management of associates
  • Job allocation to associates
  • Monitoring and mentoring of associates on productivity, quality and safety.
  • Monitor status of counts and problem solve queues
  • Responsible for shift quality and associated action plans
  • Preparing and implementing training and development plans for associates
  • Conduct a 4M and 5S audit for the respective work stations on a daily basis
  • Stand-in for Area Manager

FAQs

What is the primary role of a Process Assistant at Amazon?

The primary role of a Process Assistant at Amazon is to mentor and guide associates to ensure that they meet customer expectations by following standard work practices while prioritizing safety and quality.

What are the key job deliverables for this position?

Key job deliverables include daily management of the shift, administrative management of associates, job allocation, monitoring productivity, quality and safety of associates, problem-solving queues, quality assurance, training and development plans, and conducting audits.

What are the basic qualifications required for this role?

The basic qualification required for this role is a high school diploma or equivalent.

Are there any preferred qualifications for a Process Assistant?

Yes, preferred qualifications include having 2+ years of experience with Microsoft Office products and applications.

What type of environment does Amazon provide for its employees?

Amazon provides an innovative and creative environment where employees are encouraged to solve complex technical and business problems and improve customer experiences.

What does it mean to stand in for an Area Manager?

Standing in for an Area Manager involves taking on their responsibilities during their absence, ensuring the smooth operation of the department and maintaining standards of productivity and quality.

Is there a focus on safety and quality within the team?

Yes, a strong emphasis on safety and quality is a critical aspect of the Process Assistant’s duties and responsibilities at Amazon.

What is the location of this job position?

The job position is located at ASSPL in Telangana.

What does the training and development plan involve?

The training and development plan involves preparing and implementing strategies to enhance the skills and performance of associates to meet operational goals.

Do we offer career advancement opportunities for Process Assistants?

Yes, Amazon encourages career advancement and offers opportunities for employees to grow within the company.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.