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Process Executive - Data

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Cognizant

1mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    IT & Cybersecurity
  • Hyderabad, +1

AI generated summary

  • You must be a graduate with strong English communication, attention to detail, analytical skills, and adaptability. Experience in BPO and proficiency with new tools are essential.
  • You will review images, meet productivity targets, provide feedback for process improvements, adapt to changes, and complete training while maintaining attention to detail and communication skills.

Requirements

  • Graduate in any stream
  • Good verbal and written English communication skills
  • Attention to detail
  • Good analytical & coordination skills are essential
  • Ability to perform in adverse situations
  • Flexible to adapt to any changes in the organization / process
  • Quick learner and tech-savvy in understanding new systems and tools
  • Meet productivity targets within the desired error rate
  • Understand the tools and policy
  • Experience working in a BPO environment

Responsibilities

  • Graduate in any stream
  • Good verbal and written English communication skills
  • Attention to detail
  • Good analytical & coordination skills are essential
  • Ability to perform in adverse situations
  • Flexible to adapt to any changes in the organization / process
  • Quick learner and tech-savvy in understanding new systems and tools
  • Meet productivity targets within the desired error rate
  • Understand the tools and policy
  • Review images as per process and arrive at a decision towards moderation
  • Provide feedback towards improvement of the product process policy etc. where identified
  • Ensure all training programmes are completed on time with the expected results
  • Experience working in a BPO environment

FAQs

What is the minimum educational qualification required for the Process Executive - Data position?

The minimum educational qualification required is a graduation in any stream.

What skills are important for this role?

Important skills for this role include good verbal and written English communication, attention to detail, analytical and coordination skills.

Is experience in a BPO environment necessary for this position?

Yes, experience working in a BPO environment is required.

Are there any specific productivity targets in this role?

Yes, candidates are expected to meet productivity targets within the desired error rate.

Will there be training provided for this position?

Yes, all training programs are expected to be completed on time with the required results.

How important is flexibility in this role?

Flexibility is essential as candidates should be able to adapt to any changes in the organization or process.

What tools or systems should candidates be familiar with?

Candidates should be quick learners and tech-savvy in understanding new systems and tools relevant to the position.

How does the role involve decision-making?

The role involves reviewing images per process and arriving at decisions towards moderation based on those reviews.

Will feedback be encouraged in this position?

Yes, providing feedback for improvement of the product process policy is an important aspect of the role.

Can I expect to work in adverse situations in this role?

Yes, the ability to perform in adverse situations is an essential requirement for this position.

Consulting
Industry
10,001+
Employees

Mission & Purpose

Cognizant is a multinational technology company that provides a wide range of IT services and solutions to organisations worldwide. Their primary focus is on helping businesses transform and thrive in the digital age. Cognizant's mission and purpose are centred around delivering innovative and cutting-edge technology solutions that drive client success. They offer services such as digital strategy, consulting, technology implementation, and IT outsourcing, enabling companies to adapt to evolving market dynamics, enhance operational efficiency, and deliver exceptional customer experiences. Cognizant's ultimate goal is to empower their clients with the tools, insights, and capabilities needed to navigate complex technological landscapes and achieve their business objectives in an increasingly digital world.