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Produce Department Manager

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No Frills

Aug 9

  • Job
    Full-time
    Junior Level
  • Fredericton
  • Quick Apply

AI generated summary

  • You need 2 years of produce management experience, strong communication skills, customer focus, and knowledge of operations, merchandising, and inventory. Flexibility in scheduling is essential.
  • You will train and manage staff, handle customer complaints, ensure product quality and pricing integrity, oversee merchandising and scheduling, and maintain health and safety standards.

Requirements

  • 2 years Produce Management experience preferred
  • Demonstrated understanding of critical success factors for the no frills concept as a discount food store focusing on low price image.
  • Demonstrated understanding of the produce department’s impact on store performance in the following ways:
  • merchandising to appropriate No frills standards
  • maintaining and ordering proper inventories
  • checking invoices for proper pricing
  • maintaining cleanliness to appropriate standards
  • Excellent communication skills
  • Demonstrated Customer focus
  • Ability to manage people
  • Ability to work with minimal functional direction
  • Solid knowledge of all aspects of the produce area, operations and products.
  • Open availability and flexibility to work days, nights, weekends, and holidays according to the needs of the business

Responsibilities

  • Properly train staff to understand the policies and procedures and know how to communicate effectively with the customer
  • Schedule department appropriately to meet business needs
  • Handle customer complaints in a proper and efficient manner
  • Comply with all Health and Safety and Food Safety policies within the store and ensure that all policies are followed by staff
  • Train and motivate staff
  • Delegate and prioritize workload for staff
  • Effectively merchandise advertising and promotional programs
  • Recommend aggressive and achievable sales goals
  • Maintain up to date information about market trends and competitor activities
  • Receiving, storing and handling of the product to ensure efficient, effective results
  • Ensure proper product rotation as required
  • Ensure proper signage for produce displays to enhance sales/profits
  • Ensure pricing integrity
  • Accountability for store in the absence of the Franchisee including key carrying and alarm responsibilities
  • Any other duties that may be required to ensure courteous friendly service, competitively priced products, and a store that meets and maintains the hygiene standards specified.

FAQs

What are the key responsibilities of the Produce Department Manager?

The key responsibilities include training staff, scheduling the department, handling customer complaints, ensuring compliance with health and safety policies, merchandising promotional programs, maintaining product rotation, and managing inventory among others.

Is previous experience required for this position?

Yes, a minimum of 2 years of Produce Management experience is preferred.

What qualities are you looking for in a candidate?

We are looking for candidates with excellent communication skills, a customer-focused mindset, the ability to manage people, solid knowledge of produce operations, and flexibility to work various hours.

Will I be responsible for handling customer complaints?

Yes, one of your responsibilities will be to handle customer complaints in a proper and efficient manner.

Are there any specific training requirements for this role?

Yes, proper training of staff to understand policies and procedures and effective communication with customers is essential.

Is there room for growth within the company?

Yes, we offer progressive careers and comprehensive training, providing opportunities for growth within the organization.

Will I need to work on weekends and holidays?

Yes, the position requires open availability and flexibility to work days, nights, weekends, and holidays according to the needs of the business.

Do you accommodate requests for disability during the application process?

Yes, we encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

What is No Frills' stance on diversity and inclusion?

No Frills is committed to creating a diverse and inclusive workplace and has a long-standing focus on diversity, equity, and inclusion.

Will I need to undergo a background check?

Yes, candidates who are 18 years or older are required to complete a criminal background check. Details will be provided during the application process.

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No Frills

Retail & Consumer Goods
Industry
1001-5000
Employees
1978
Founded Year

Mission & Purpose

No Frills is a Canadian discount supermarket chain that focuses on providing low-cost grocery items to customers. Their ultimate mission is to offer everyday essentials at the lowest possible prices without compromising on quality. The company aims to make shopping more affordable for Canadians by emphasizing no-frills shopping experiences and passing on savings through efficient operations and a straightforward approach to retail. Their purpose is to cater to budget-conscious consumers by ensuring they get the best value for their money on a wide range of grocery products.