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Product Applications Engineer

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GE Renewable Energy

21d ago

  • Job
    Full-time
    Senior & Expert Level
  • Engineering
    Product
  • Markham

AI generated summary

  • You need a bachelor's degree, grid automation experience, knowledge of power systems, communication skills, travel readiness, and familiarity with specific protocols. Six Sigma training is a bonus.
  • You will drive product strategy, support customer connections, deliver training, resolve application issues, and promote offerings while collaborating with cross-functional teams and participating in industry events.

Requirements

  • Basic Qualifications
  • Bachelor’s degree from an accredited university or college
  • Demonstrated years of experience of product management, product marketing and/or technical application, in grid automation portfolios
  • A good knowledge of Power System and Protection Applications for Transmission, Generation, Distribution, Industry and Rail segments
  • Specialist knowledge of utility, industrial and rail Grid Automation markets and their technologies
  • Ability to work effectively across functions
  • Appreciation of pricing, costs and product accounting
  • Excellent written/oral communication and interpersonal skills, customer focused, enthusiastic
  • Familiarity with several of the following protocols is also required: IEC61850, IEC 103, Modbus, DNP3.0, TCP/IP, Ethernet
  • Willingness and ability to travel 25% of the time
  • Desired
  • Extensive and demonstrated experience in industry related sales, marketing, applications or product management
  • Previous experience in product management practices and activities within GE, together with commercial customer knowledge and established relationships
  • Techno-commercial awareness
  • Excellent analytical skills with ability to identify and explain critical issues
  • Must be able to handle multiple projects simultaneously within stringent time constraints, requires discretion and independent judgment, and the ability to maintain a good working relationship with all co-workers, stakeholders and clients
  • Knowledge of Product Development Process related to embedded and PC based software and hardware in the Grid Automation protection and control field
  • Ability to work effectively across functions
  • Familiarity with product Quality metrics
  • Six Sigma and/or Fastworks training would be a bonus

Responsibilities

  • - Progress the release of relay applications and software-defined substation automation solutions aligned with the relevant operating rhythms for the portfolio, including multi-generation product plans, business plans, and NPI cycles.
  • - Drive GridBeats Integrated Digital Substation (iDS) system and iDS product level application strategy, worldwide in coordination with Grid Automation regions.
  • - Support the PMs in developing the product/solution strategy, including product lifecycle management, multigenerational product plans, market segmentation & positioning, renewables strategy, go to market strategy and pricing; in order to acquire new customers and grow the installed base.
  • - Support customer connections to link performance with customer expectations.
  • - Support the PMs to promote an impactful product / solution offering in analysing and providing feedback on the in-depth technical / functional requirements from the market as specified mainly by the SDSU Regional teams, technology progression, industry norms and standards advancements, competitor analysis (product gaps), personal / team expertise, and opportunities for differentiation and revenue growth.
  • - Support communication and cascading the activity offering and value proposition to the various Grid Automation and Solutions Regions.
  • - Support delivery of detailed product / application training for Sales personnel and directly to customers where required eg APPS course.
  • - Support technical aspects of product launches eg product manuals, technical/application ppts etc.
  • - Support investigations on product application issues where required. Timely response to regions on field issues, closing out ACT actions on time, provide expertise for risk assessments and prioritization of maintenance releases.
  • - Author and present Expert level conference papers on the products and solutions, write magazine technical articles.
  • - Support Sales with in-depth product knowledge and arbitrate on technical support issues, capitalising on team knowledge.
  • - Attend and actively participate in industry WGs and committees eg CIGRE, IEEE.
  • - Give high-level input to customer homologations and V&V use cases and test specifications.
  • - Partner with the Grid Solutions Marketing team to ensure the best image, impact and professionalism of the products viewed in all media (from printed documentation through to powerpoints, videos, Apps, other collateral and the www.

FAQs

What is the primary responsibility of a Product Applications Engineer in this role?

The primary responsibility of a Product Applications Engineer is to define and deliver a differentiated protection relay offer and software-defined substation automation solutions for grid digitalization, leading to sustainable and profitable growth.

What qualifications are required for this position?

A Bachelor’s degree from an accredited university or college is required, along with demonstrated experience in product management, product marketing, or technical application in grid automation portfolios.

What technical knowledge is essential for this role?

A good knowledge of Power Systems and Protection Applications for Transmission, Generation, Distribution, and Rail segments is essential, as well as familiarity with protocols like IEC61850, IEC 103, Modbus, DNP3.0, TCP/IP, and Ethernet.

What percentage of travel is expected in this position?

A willingness and ability to travel approximately 25% of the time is expected.

Is previous experience in the industry required?

While not strictly required, extensive and demonstrated experience in industry-related sales, marketing, applications, or product management is desired.

What kind of training and development opportunities are offered?

The role offers great development opportunities, including competitive benefits and private health insurance.

How does this role contribute to the Green Energy transition?

The role contributes by shaping and executing the technical strategy for grid digitalization and facilitating the integration of renewable and distributed energy resources to enhance the efficiency and reliability of the power grid.

Will I be involved in customer training and support?

Yes, the Product Applications Engineer will support delivery of detailed product/application training for Sales personnel and directly to customers as needed.

What kind of projects will a Product Applications Engineer work on?

A Product Applications Engineer will work on diverse projects related to protection relays and software-defined substation automation solutions aimed at grid digitalization and enhancing energy transition efforts.

Is participation in industry committees and working groups expected?

Yes, attending and actively participating in industry working groups and committees such as CIGRE and IEEE is part of the responsibilities.

GE Renewable Energy

GE Renewable Energy, part of GE Vernova, provides solutions for customers demanding reliable and affordable green power.

Energy
Industry
10,001+
Employees

Mission & Purpose

GE Renewable Energy, part of GE Vernova, harnesses the earth’s most abundant resources – the strength of the wind, the heat of the sun and the force of water – to power the world’s biggest economies and the most remote communities. With an innovative spirit and an entrepreneurial mindset, we engineer energy products and digital services that create industry-leading value for our customers around the world. We see the promise of renewable energy everywhere we look. Our team has the courage, scale, passion, diversity and resourcefulness needed to deliver that promise wherever and however the world needs it. Together with our customers, we’re proving that no one ever has to choose between affordable, reliable, or sustainable energy. We are unleashing limitless energy