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Product Operations Manager

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Fastned

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Amsterdam
  • Quick Apply

AI generated summary

  • You have 2-4 years in Product Management, strong organizational skills, proficiency in data analysis, relationship-building, change navigation, and a passion for energy transition, plus SQL and JIRA experience.
  • You will prioritize user pain points, enhance team effectiveness with tools and automation, support product operations, facilitate change management, and drive informed decision-making.

Requirements

  • You have 2-4 years professional experience in Product Management or Product Operations.
  • You bring excellent organizational skill, structured thinking and focus on continuous improvement.
  • You have a deep understanding of the product operating model and development lifecycle.
  • You’re proficient in data analysis, metrics definition, measurement and reporting.
  • You’re great at building relationships effectively across both business and technical levels.
  • You know how to navigate change, to make every product change a unique celebration.
  • You have an understanding of artificial intelligence risks and opportunities.
  • You are a problem solver who brings customer-centered, detail oriented and critical thinking.
  • You have a strong affinity with the energy transition and the Fastned mission.
  • Preferably experienced with SQL, JIRA configuration and workflow optimization.

Responsibilities

  • Identify value & urgency in user pain points and suggestions, contributing to product strategy
  • Gather information required for driving data-informed prioritization, such as pulling together context for problems to solve and helping stakeholders build supporting business cases
  • Improve team effectiveness through toolings, templates, automation and relevant application of artificial intelligence throughout the product development lifecycle
  • Support the Product organization with operational efforts, e.g. coordination of copywriting, translations, product launches and monitoring and reporting on product performance
  • Facilitate change management for significant product changes (e.g. internal changes)
  • Accelerate learning velocity through experiment coordination & reporting (e.g. A/B)
  • Lead for setup and improvement of Product Management, Design & Research tooling
  • Collaborate with team and stakeholders for driving informed decision making
  • Develop product operations practice, building on top of Melissa Perri’s thought leadership

FAQs

What is the main purpose of the Product Operations Manager role at Fastned?

The main purpose of the Product Operations Manager role at Fastned is to work at the intersection of product teams, stakeholders, and leadership to connect product development with business outcomes, ensuring that the right products are identified and built.

How many years of experience is required for this role?

The role requires 2-4 years of professional experience in Product Management or Product Operations.

Is experience with SQL necessary for this position?

While not mandatory, experience with SQL, JIRA configuration, and workflow optimization is preferable for this position.

What kind of work environment can I expect at Fastned?

You can expect an informal, international scale-up environment where colleagues are passionate about sustainable mobility and creating freedom for electric drivers.

What kind of training will be provided for new hires who are unfamiliar with electric mobility?

New hires will participate in a series of exciting workshops during onboarding to learn about electric driving and fast charging infrastructure.

What are some of the benefits offered to employees at Fastned?

Benefits include a stock option plan, a training and development budget, daily vegetarian lunches and snacks, full access to the electric vehicle fleet with covered charging expenses, flexible working hours, and other perks like travel compensation and working gear of choice.

How does Fastned support work-life balance?

Fastned supports work-life balance by offering genuine work flexibility and family-friendly policies, ensuring that employees can maintain a healthy balance between work and personal life.

What is the hiring process for this position?

The hiring process includes a screening call with a recruiter, followed by meetings with a Product Manager, the Director of Product & Engineering, and the Data & Insights Lead alongside an Engineering Manager.

Are applications welcome from individuals from diverse backgrounds?

Yes, Fastned stands for equity and inclusion and welcomes applications from individuals of all backgrounds, gender identities, sexual orientations, religions, neurodiversities, disabilities, parental status, or any other unique characteristics.

Fastned

We build a network of scalable fast charging stations for all electric vehicles, powered by 100% renewable energy

Energy
Industry
51-200
Employees
2012
Founded Year

Mission & Purpose

Fastned is building the world's first network of fast charging stations where all electric cars can charge. Our mission is to give freedom to electric drivers and accelerate the transition to sustainable mobility. Our goal is a European network of a 1000 fast charging stations on prime locations, where all electric vehicles can charge with renewable energy from the sun and wind.