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Product Specialist

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Komatsu

22d ago

  • Job
    Full-time
    Junior Level
  • Engineering
    Product
  • Sudbury

AI generated summary

  • You need a BSc in Mechanical Engineering or equivalent, 2+ years in drill technologies, strong hydraulics/electrical knowledge, communication skills, and travel flexibility.
  • You will support product strategy, conduct market research, collaborate with engineering, maintain customer relationships, manage pricing data, and assist in product launches and marketing efforts.

Requirements

  • BSc. in Mechanical Engineering or equivalent or Diploma in Mechanical Engineering Technology or Mechanical trade is required.
  • 2+ years of experience working with drill technologies and strong hydraulic, electrical knowledge is required.
  • Direct mining/equipment application experience with similar equipment is required.
  • Knowledge of the drilling market in mining operations is desired.
  • Must have excellent communication and public speaking skills with an ability to demonstrate confidence in material knowledge and convey product information to a broad audience with varying levels of product capability.
  • Commercial aptitude and experience with market analysis, sales upselling, sales forecasting is desired.
  • Strong computer skills with ability to prepare data metrics, sales presentations, training materials.
  • Strong organizational and project management skills to multi-task on a variety of projects.
  • Valid passport and driver's license with ability to travel globally to customer sites and Komatsu Mining sales offices, dealers offices.
  • Proficiency in English language, written and oral.

Responsibilities

  • Support the development of product line strategy and implementation of existing and new products through the distribution network globally.
  • Conduct market research, competitive intelligence efforts to ensure market-driven product direction is achieved.
  • Work closely with design engineering to ensure functional specifications are achieved through technical design of product.
  • Maintain & establish relationships with new and existing customers (end user and Komatsu distributor sales and service teams) to educate and promote product lines and services.
  • Liaise with technical product support, engineering personnel and sales. Advise engineering, quality, supply chain and manufacturing departments of technical issues, potential solutions or product enhancements to mitigate negative impact and protect or grow the overall business.
  • Gather and maintain competitive pricing models and market data for underground drilling products.
  • Support commercial and aftermarket teams for drill rigs (jumbos, shaft equipment, etc.) through planning, training, program development as required.
  • Work with Marketing and Drills Product Management on launching products, programs and solutions. Draft documentation as required including:
  • Announcements
  • Photos, Videos, Artwork
  • Internal/External Campaigns
  • Chatter/Komatsu Connect/Yammer

FAQs

What qualifications are required for the Product Specialist position?

A BSc. in Mechanical Engineering or equivalent, or a Diploma in Mechanical Engineering Technology or Mechanical trade is required.

What kind of experience is necessary for this role?

The role requires 2+ years of experience working with drill technologies and strong hydraulic and electrical knowledge, as well as direct mining/equipment application experience with similar equipment.

Is knowledge of the drilling market important for this position?

Yes, knowledge of the drilling market in mining operations is desired for this role.

Will I need to travel for this job?

Yes, the position requires a valid passport and driver's license, with the ability to travel globally to customer sites and Komatsu Mining sales offices and dealer offices.

What are the key responsibilities in this role?

Key responsibilities include supporting product line strategy, conducting market research, collaborating with design engineering, establishing relationships with customers, and supporting commercial and aftermarket teams.

Are there opportunities for training and development?

Yes, Komatsu offers training and education support, along with trades apprenticeship and training opportunities.

What types of benefits does Komatsu provide?

Komatsu offers a comprehensive benefits package that includes health and dental insurance, a healthcare spending account, a company-sponsored pension plan, paid vacation and sick time, and more.

Is prior commercial experience necessary for this role?

While not mandatory, commercial aptitude and experience with market analysis, sales upselling, and sales forecasting are desired.

How important are communication skills in this job?

Excellent communication and public speaking skills are crucial, as the role involves conveying product information to a broad audience with varying levels of product capability.

What is the work location for this position?

The position will be based in Sudbury, Ontario, or within 400km of this location.

Is Komatsu committed to diversity and inclusion?

Yes, Komatsu is an organization committed to diversity and inclusion, supporting a global team to achieve business results and innovation.

How does Komatsu handle accommodations during the recruitment process?

Accommodations during the recruitment process are available upon request for applicants.

Komatsu

Creating value together

Manufacturing & Electronics
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Creating value through manufacturing and technology innovation to empower a sustainable future where people, businesses, and our planet thrive together.