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Product Strategy and Customer Engagement Lead

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Roche

2mo ago

  • Job
    Full-time
    Expert Level
  • Healthcare
    Product
  • Johannesburg

AI generated summary

  • You must have a Science degree, 10+ years in Pharma commercial/strategy roles, 2+ years in executive/strategic management, and be willing to travel locally and internationally.
  • You will lead strategic initiatives, manage budgets, engage stakeholders, oversee training, ensure policy compliance, and foster team performance while guiding product strategy and market insights.

Requirements

  • You hold a Degree in a Science related field.
  • You have at least 10 years experience in commercial / strategy roles in the Pharma industry with at least 2 years experience in executive and strategic management.
  • You are able and willing to travel both locally and internationally.

Responsibilities

  • Create an inclusive, high-performing environment to support decision-making and leadership.
  • Establish and track metrics to assess and adjust portfolio strategy progress.
  • Lead the Commercial Excellence function in support of Product Strategy teams.
  • Engage with senior internal and external stakeholders to position Roche as a trusted partner in healthcare sustainability.
  • Conduct market research, strategic analytics, and business planning to support global product strategies.
  • Facilitate the development and implementation of annual and long-range business plans.
  • Oversee training and development programs to optimize performance across functions.
  • Manage demand planning and develop sales and marketing strategies to achieve business objectives.
  • Develop the department budget by identifying activities and costs, preparing the budget and submitting it annually and as required.
  • Manage expenditures by tracking spending against budget allocations, approving expenditures, addressing any budget variances and provide feedback monthly and as required.
  • Engage with identified stakeholders to identify trends.
  • Look at and consider business opportunities.
  • Participate in Board and Sub-Committees by preparing reports, presenting reports, answering queries and implementing decisions.
  • Manage the development and implementation of policies and procedures by reviewing policies, identifying policy gaps, drafting policies and managing the implementation of policies.
  • Monitor compliance with policies and procedures, identify areas of non compliance, address non-compliance and track improvements.
  • Monitor legislative and regulatory changes by reviewing the landscape, identifying changes, analyzing and interpreting the impact of the changes, integrating the changes into the policies and procedures and communicating these changes.
  • Ensure team members have the necessary mindsets, knowledge, skills, and capabilities for success; inspire vision and strategy while fostering trust and engagement for triple win outcomes.
  • Coach the team towards high performance by setting ambitious targets, building trustful relationships, encouraging open feedback, supporting development, and addressing performance issues.
  • Track team capacity, define staff requirements, allocate workload, recruit and appoint staff, and promote networked working.
  • Onboard new staff with a comprehensive program; support their development through coaching, mentoring, and regular performance monitoring.

FAQs

What is the main responsibility of the Product Strategy and Customer Engagement Lead at Roche?

The main responsibility is to drive the strategic direction and management of Roche's disease areas and product portfolio while ensuring market competitiveness, fostering innovation, and contributing to the affiliate's long-term vision.

What qualifications are required for this role?

The ideal candidate should hold a degree in a science-related field, have at least 10 years of experience in commercial/strategy roles in the pharmaceutical industry, and a minimum of 2 years in executive and strategic management.

Is travel a requirement for this position?

Yes, you should be able and willing to travel both locally and internationally.

What types of challenges will I face in this role?

Key challenges include strategic and operational management, financial management, stakeholder engagement, governance, and staff management and leadership.

What are the expectations regarding stakeholder engagement?

You will engage with identified stakeholders to identify trends and business opportunities, including external parties such as therapeutic area experts, funders, and key pharmacy chains, as well as internal stakeholders from various departments.

How does Roche prioritize diversity and inclusion in the workplace?

Roche fosters diversity, equity, and inclusion and believes that understanding varied healthcare needs is essential for success in healthcare on a global scale.

Will I be involved in financial management?

Yes, you will be responsible for developing the department budget, managing expenditures, and addressing budget variances as needed.

What leadership responsibilities does this role entail?

This role involves inspiring the team, coaching towards high performance, managing team capacity, onboarding new staff, and supporting their development through mentoring and performance monitoring.

Are there opportunities for personal development and training in this role?

Yes, you will oversee training and development programs to optimize performance across functions and support team members in their professional growth.

Is there a specific job description available for this position?

Yes, a full job description is available upon request.

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Roche

Doing now what patients need next.

Science & Healthcare
Industry
10,001+
Employees
1896
Founded Year

Mission & Purpose

Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management. Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI).