Logo of Huzzle

Home

Matches

Explore

Manage

Professional Services Account Manager - Sydney

image

F5

2mo ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    IT & Cybersecurity
  • Sydney
    Remote
  • Quick Apply

AI generated summary

  • You need 8+ years in a relevant role, strong negotiation and solution selling skills, client interfacing experience, expertise in cloud and managed services, and the ability to work from home.
  • You will manage relationships, develop consulting strategies, oversee service engagements, identify business opportunities, prepare proposals, forecast sales, and ensure compliance with ethics standards.

Requirements

  • 8+ years of direct work experience in a relevant environment
  • BA/BS degree preferred
  • Strong negotiation and closing skills
  • Strong solution selling and presentation abilities
  • Advanced client interfacing and customer-focused approach
  • Strong Influencing skills
  • Demonstrated selling skills in a complex matrix environment
  • Demonstrates effective use of internal relationships and resources
  • Strong ability to effectively manage time and prioritize workload, develop and manage pipeline and forecasting
  • Ability to provide and work from a home office located within the territory
  • Requires specialized knowledge in cloud services, managed services and traditional implementation services
  • Experience with Internet related software or systems

Responsibilities

  • Establish and maintain positive working relationships with F5 Distributors, F5 Partners, F5 Professional Services and F5 Product Sales Teams in the development, sales and delivery of Professional, Knowledge, and Enhanced Services offerings.
  • Develop strategies and create opportunities in consulting solutions, training, enhanced services offerings to ensure that deliverables are of the highest quality and meet client expectations.
  • Manage technical, service agreement, and training aspects of Professional Services engagements and assist in sales efforts both with existing clients and prospective ones.
  • Research and develop lists of potential customers within an organization; regularly follow-up on leads and developing leads, and act to close deals.
  • Determine market strategies and goals for each service; understanding the strategies, goals and objectives of named accounts.
  • Assume a leadership role in coordinating account strategy and tactics for professional services team (consulting, education services and sales management).
  • Responsible for identifying and qualifying long-term and short-term business opportunities and pro-actively identifying and addressing competitive threats.
  • Prepares formal proposals and presentations, presents to all levels of the organization including executives, leads negotiations, coordinates complex decision making processes and overcomes objectives to closure, and closes sales in a professional and effective manner.
  • Maintain up-to-date knowledge of industry trends, technical developments and government regulations that affect target markets.
  • Must understand organization’s business needs, develop application of products and services and communicate how F5’s technical value added solutions will address those needs.
  • Assume full responsibility for accurate sales forecasting by demonstrating in depth knowledge of sales cycles from initial contact through the procurement process, ensure SalesForce is utilized appropriately and maintained on a regular basis.
  • Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
  • Perform other related duties as assigned.

FAQs

What is the primary role of a Professional Services Account Manager at F5?

The primary role involves developing, selling, and delivering professional services offerings, establishing relationships with distributors, partners, and clients, and managing engagements to ensure they meet client expectations.

What qualifications are required for this position?

The preferred qualifications include 8+ years of direct work experience in a relevant environment and a BA/BS degree.

Are there specific skills that are essential for this position?

Yes, essential skills include strong negotiation and closing skills, solution selling and presentation abilities, client interfacing experience, and the ability to manage time and prioritize workload effectively.

Does the role involve working with a team?

Yes, while this is typically an individual contributor role, it involves coordinating with various teams within F5, including Professional Services, Product Sales Teams, and external partners.

Is this job a quota-carrying role?

Yes, this position is a quota-carrying role, meaning the account manager is responsible for meeting specific sales targets.

How does F5 ensure ethical conduct within this role?

The Professional Services Account Manager is responsible for upholding F5's Business Code of Ethics and reporting any violations of the code or company policies.

Are there opportunities for innovation within this role?

Yes, the role requires innovative thinking to address business challenges and apply relevant technology solutions to meet customer needs.

What tools does F5 use for sales tracking?

F5 utilizes SalesForce for maintaining accurate sales forecasting and tracking sales cycles.

What is the company’s stance on diversity and inclusion?

F5 is committed to fostering a diverse and inclusive community where every individual can thrive, valuing diversity in all aspects of the workplace.

How does F5 support employees' career development?

F5 emphasizes collaboration, innovation, and empowerment among employees, which creates an environment conducive to career development and growth.

image

F5

a force for cybersecurity frontliners. for the people they protect. for some well-earned peace.

Technology
Industry
5001-10,000
Employees
1996
Founded Year

Mission & Purpose

F5 is a multi-cloud application services and security company committed to bringing a better digital world to life. F5 partners with the world’s largest, most advanced organizations to optimize and secure every app and API anywhere, including on-premises, in the cloud, or at the edge. F5 enables organizations to provide exceptional, secure digital experiences for their customers and continuously stay ahead of threats.

Benefits

  • Health and wellness

  • Competitive pay

  • Employee referral bonus

  • Tuition assistance program

  • Enhanced maternity pay