Program Coordinator - San Francisco

Kids in Need of Defense (KIND)

3mo ago

Job
Full-time
Junior & Mid Level
Legal
San Francisco
Quick Apply

AI generated summary

You need a Bachelor's degree, must be fluent in English and Spanish, have 2+ years' office organization experience in a legal setting, project management skills, and a commitment to immigrant issues and diversity. Ability to multitask, work collaboratively, and adapt quickly in a fast-paced, remote environment is necessary.
You will provide administrative and operational support to legal programs staff, coordinate pro bono attorney training, assist with budget tracking, manage case database and client communications, and handle various other duties as needed for Kids in Need of Defense in San Francisco.

Requirements

Undergraduate degree required.
Must be fluent in English and Spanish.
Minimum 2 years of experience with office organization, particularly in a legal service setting.
Demonstrated experience with project management.
Demonstrated commitment to working on improving and understanding issues impacting immigrants in the U.S.
Working knowledge of Microsoft Office Suites (such as Teams, Excel, etc.)
Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.
Ability to work effectively with people of diverse backgrounds, lived experiences, and communication styles.
Commitment to prioritizing diversity, equity, inclusion, and belonging, as well as embracing transparency and authenticity in daily work life.
Be disciplined and nimble to ensure delivery on our core mission of access to justice and protection of children’s wellbeing and rights.
Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.
Experience working and communicating in a remote environment.

Responsibilities

Provides administrative support to the Managing Director, Seattle, including travel and meeting coordination, compiling meeting agendas, recording and synthesizing meeting minutes, and related support tasks as needed.
Provides calendaring support for the Managing Director, Seattle as well as group meeting management support for field office staff.
Coordinates legal programs-related onboarding and offboarding facilitation for new and existing legal programs staff.
Assists in the compilation and distribution of protocols, policies, and procedures for the legal programs team.
Assists with management of pro bono attorney and other volunteer background checks.
Supports in-house and pro bono training and technical assistance by providing coordination, scheduling, and material development support, which includes knowledge management of electronic files, indexing, and posting to make technical assistance materials fully accessible as well as assistance with preparing and finalizing presentations.
Works in coordination with legal programs staff on event planning, including retreats (both virtual and in-person).
In close coordination with the Managing Director, Seattle and component field staff, assist in tracking and maintaining budget records and category spend-down.
Serves as a liaison to operations and human resources components on select tasks.
Contributes to special projects, such as legal programs wellness initiatives and other working groups.
Receives and refers phone calls and emails from field office’s main phone number and email account.
Welcome clients into field office for client appointments and walk-ins.
Serves as case database expert for the team, including running weekly and monthly reports, and coordinating the overall program's accurate and timely data maintenance.
Serves as central point of contact on the team for legal data management, data systems, and data integrity.
Drafts case summaries for cases accepted by the program.
Maintains regular contact with clients who have not yet been placed with pro bono counsel or KIND attorneys and inform them of their upcoming hearing dates.
Assists in the management of client referral systems for detained and released children; assists in the coordination and maintenance of released child intake waitlist.
For direct representation cases, updates clients’ contact information in case file, case management database, and with required courts and agencies in coordination with attorney.
Maintains file and case management database with updates on case status and child well-being.
Refers detained children who are released to sponsors in other jurisdictions to legal service providers in said jurisdictions.
Prepares case file and a comprehensive set of referral documents and assists with duties relating to pro bono placement, support, and mentoring.
Assists with case preparation for direct representation of clients.
Oversees case file closing procedures and assists with case closures.
Other duties as assigned, including but not limited to programmatic work, translation of documents, and administrative duties of the office, mail, supplies, and related tasks.

FAQs

What are the essential functions of the Program Coordinator role at KIND in San Francisco?

The essential functions of the Program Coordinator role at KIND in San Francisco include providing administrative support to the Managing Director, Seattle, coordinating legal programs-related onboarding and offboarding, assisting with management of pro bono attorney and volunteer background checks, handling event planning for retreats, serving as a case database expert, and maintaining contact with clients.

Kids in Need of Defense (KIND)

We protect unaccompanied children every step of the way in their search for safety and protection.

Non-profit

Industry

51-200

Employees

2008

Founded Year

Mission & Purpose

Kids in Need of Defense (KIND) is the preeminent international nongovernmental organization devoted to the protection of unaccompanied and separated children. KIND envisions a world in which every unaccompanied child on the move has access to legal representation and has their rights and well-being protected as they migrate alone in search of safety. In 2008, KIND was founded by the Microsoft Corporation and Co-Founder and Patron Angelina Jolie to address the gap in legal services for unaccompanied children. KIND now has offices and staff across the United States, Mexico, and Europe. Our team, and KIND’s extensive network of private sector pro bono and NGO partners provide unaccompanied children with innovative holistic care that includes legal representation and assistance and psychosocial support.