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Program Manager, Expanded Access Operations

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myTomorrows

Aug 21

Applications are closed

  • Job
    Full-time
    Junior Level

Requirements

  • You are:
  • Client oriented, you thrive on customer success
  • Results driven, and you have endless ambition to succeed in your role
  • Self-motivated, have an entrepreneurial mindset, and are not afraid to take ownership.
  • Able to prioritize, work in a fast-paced and demanding environment
  • Able to analyse issues, optimize processes and find, recommend alternative solutions
  • You have:
  • University degree in Life Sciences/Healthcare (preferred)
  • 2+ years of experience within the pharmaceutical industry / CROs
  • Knowledge regarding Expanded Access is a plus
  • Experience with fostering positive business relationships and promoting value through customer experience, networking
  • A good eye for detail; thinking in processes/operations comes natural to you
  • Excellent verbal and written communication in English

Responsibilities

  • - Be the primary contact for internal and external stakeholders for our Expanded Access Programs
  • - Collaborate internally and with our Biopharma client to ensure a smooth-running program and correct reporting
  • - Keep oversight of the program and manage all the ongoing activities and communication
  • - Develop strong relations, trust with all stakeholders, and keep them up to date on the process/progress of your program
  • - Achieve high customer satisfaction
  • - Develop and advise on solutions to tackle operational issues along with relevant subject-matter experts
  • - Be responsible for the onboarding and launch of innovative programs
  • - Create detailed timelines including deliverables, milestones and objectives and ensure that deadlines are being met
  • - Contribute to improving our Expanded Access Program processes and strategies
  • - Support overall myTomorrows program performance and operations, as needed

FAQs

What is the primary role of the Program Manager for Expanded Access Operations?

The primary role of the Program Manager is to facilitate access to potentially life-saving treatments for patients worldwide by managing all aspects of the Expanded Access Programs, from set-up to execution and ensuring smooth operations with full support from cross-functional departments.

What qualifications are required for this position?

A university degree in Life Sciences/Healthcare is preferred, along with 2+ years of experience within the pharmaceutical industry or CROs. Knowledge of Expanded Access Programs is a plus.

What skills are essential for success in this role?

Essential skills include being client-oriented, results-driven, self-motivated, capable of prioritizing tasks, analyzing issues, optimizing processes, and having excellent verbal and written communication skills in English.

What collaborative responsibilities does the Program Manager have?

The Program Manager collaborates internally and with Biopharma clients to ensure smooth-running programs and accurate reporting while maintaining oversight of all ongoing activities and communication.

How does myTomorrows support professional development?

myTomorrows offers distinguished career development opportunities, a learning and development budget, and internal knowledge sharing sessions to enhance professional growth.

Is experience with customer relationship management important for this position?

Yes, experience in fostering positive business relationships and promoting value through customer experience and networking is important for this role.

What benefits are provided to employees?

Employees receive competitive salaries, annual performance bonuses, an equity program, a full pension plan covered by the company, a hybrid work model, and additional policy support for working parents, among other benefits.

How is the company culture at myTomorrows?

The company culture at myTomorrows is described as ambitious and values-driven, promoting diversity and inclusion while celebrating and supporting team members to be their best selves.

Can you tell me about the mission of myTomorrows?

myTomorrows aims to break barriers for eligible patients seeking information about clinical trials and support referrals to trial sites, helping patients and their physicians navigate the complexities of expanded access programs.

What additional perks does myTomorrows offer to its employees?

Additional perks include healthy lunches at the office, unlimited access to professional guidance by certified psychologists through OpenUp, an extra holiday for Liberation Day, and a flat organizational structure that fosters collaboration.

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myTomorrows

Helping patients discover and access treatments

Science & Healthcare
Industry
51-200
Employees
2012
Founded Year

Mission & Purpose

myTomorrows is a digital health platform that connects patients with innovative treatments and clinical trials for serious and life-threatening conditions. The company facilitates access to cutting-edge therapies that may not yet be available through standard healthcare channels, focusing on personalised patient care and expedited access to new treatments. The ultimate mission of myTomorrows is to improve patient outcomes by bridging the gap between emerging medical advancements and individuals who need them. Their purpose is to enhance the quality of life for patients by providing timely information and access to groundbreaking therapies that offer hope for better health outcomes.