Logo of Huzzle

Home

Matches

Explore

Manage

Programme Lead

image

Teckro

Sep 6

  • Job
    Full-time
    Senior Level
  • Dublin
  • Quick Apply

AI generated summary

  • You need 5+ years in clinical research and project management, strong stakeholder skills, attention to detail, and relevant degree or equivalent experience. PM training preferred.
  • You will manage client relationships, ensure timely delivery of products, develop use cases, track KPIs, and provide training while identifying issues and contributing to sales efforts.

Requirements

  • - Extensive clinical research and clinical trial experience required, preferably across various a variety of therapeutic areas. Minimum 5 years of clinical research experience.
  • - Minimum of 5 years relevant project management experience, preferably in the Lifesciences, Clinical Research and Development space with experience in complex and critical projects.
  • - Possesses a forward-thinking approach to the management of various internal and external stakeholders.
  • - A proven ability to take ownership of projects and achieve required deliverables ensuring projects are delivered to the highest quality.
  • - Excellent presentation and communication skills, and ability to demonstrate knowledge of the company products and technology to internal and external stakeholders.
  • - Highly motivated and organised individual, with particular attention to detail.
  • - Ability to work on one’s own initiative, whilst also being able to take direction.
  • - Degree in related field(s); or equivalent combination of relevant work experience and education.
  • - PM Training – e.g. Applied PM, Commercial PM, or equivalent combination of relevant work experience and education.

Responsibilities

  • Ensure the ongoing successful and timely delivery of Teckro products and premium services to clients for the assigned programme/portfolio.
  • Define use cases to support customer business.
  • Oversee and ensure the timely and successful delivery of solutions both at implementation and throughout the trial’s lifecycle that align with service level agreements.
  • Establish and manage executive-level relationships with client decision makers and influencers.
  • Develop and manage governance model and issue escalation pathway for assigned client.
  • Establish standards/operating framework that aligns with client needs/expectations to promote standardization and drive efficiency.
  • Manage relationships with key existing clients through frequent communication, including formal and informal meetings and client visits.
  • Work with internal teams as well as external stakeholders to identify, monitor and manage risks during the development of the programme and adhere to change control process where applicable.
  • Track, review and assess the implementation and ongoing Teckro KPIs for the programme and identify areas of improvement.
  • Working with the client, develop the business case and ROI metrics to demonstrate the value of the Teckro platform across the elements of speed, cost and quality.
  • Ensure access to client data/metrics in order to develop the business case.
  • Regularly contribute ideas for innovation and product, quality, and process improvements.
  • Develop long-term relationships with your portfolio of assigned clients, connecting with key business development executives and other stakeholders.
  • Educate clients for assigned programmes on products, new solutions and best practices.
  • Ensure that training is provided on Teckro products as needed to clients and new users at a programme level.
  • Operate as the lead point of contact for all matters specific to the managed clients for the assigned programme/portfolio/client.
  • Proactively identify issues in client service relationships, address these directly and intervene when necessary to ensure client satisfaction.
  • Being an active contributor of the sales team to reach and exceed the sales quota while achieving sales targets.
  • Manage Account Plan development activities for assigned clients and own the development and delivery of the operational delivery plan.
  • Participate in conferences and support other Marketing activities to share Teckro’s ROI and use cases for the platform.
  • Participate in use case development for Teckro products by phase, stage of development, therapeutic area and study role.
  • Ability and willingness to travel (approximately 20-30%).
  • Undertake other duties in-line with your role and business requirements as required and requested by the hiring manager.

FAQs

What is the main purpose of the Programme Lead role at Teckro?

The main purpose of the Programme Lead role at Teckro is to ensure the ongoing successful and timely delivery of Teckro products and premium services to clients, ultimately leading to faster, safer, and more efficient clinical trials.

What are the key responsibilities of a Programme Lead?

Key responsibilities include managing client relationships, overseeing timely delivery of solutions, developing governance models, tracking KPIs, and contributing to innovation and process improvements.

What qualifications are required for the Programme Lead position?

A degree in related fields or an equivalent combination of relevant work experience and education is required. Additionally, PM training, such as Applied PM or Commercial PM, is also necessary.

Is prior clinical research experience required for this role?

Yes, extensive clinical research and clinical trial experience is required, with a minimum of 5 years in the field.

Will the Programme Lead need to travel for work?

Yes, the role requires willingness to travel internationally, approximately 20-30% of the time.

Where is the Programme Lead position located?

The position is based in either Dublin or Limerick, with a hybrid work option available.

What are the working hours like for this position?

The position offers flexible start and end times, allowing the schedule to suit the employee's lifestyle, with a current expectation of working 3 days per week onsite.

What benefits does Teckro offer to its employees?

Teckro offers benefits including 25 days of holidays, pension, healthcare, life insurance, share options, maternity and paternity leave schemes, bike to work schemes, gym/wellness allowance, and a sports and social club.

What qualities does the ideal candidate for the Programme Lead role possess?

The ideal candidate should have a forward-thinking approach, strong ownership of projects, excellent presentation and communication skills, attention to detail, and the ability to work independently as well as collaboratively.

image

Teckro

Redefining Site Engagement

Technology
Industry
51-200
Employees
2015
Founded Year

Mission & Purpose

Teckro eliminates the barriers that stall clinical trials and frustrate research budgets and timelines. A single app for all clinical trial protocols, Teckro is the must have resource for centralized study communication and collaboration, enabling progress at pace and better patient care. Thousands of investigators around the world rely on Teckro for immediate answers anytime, anywhere. Available on Apple and Android devices, Teckro supports all phases, any trial setting, and every therapeutic area. A native Irish company, Teckro is headquartered in Limerick.