FAQs
What are the main responsibilities of the Project Manager?
The main responsibilities include developing and sustaining relationships with customers, identifying potential new customers, providing assistance and product information, resolving issues, preparing and delivering sales presentations and proposals, monitoring customer accounts, and tracking sales activity within our client relationship management tool.
What qualifications are required for the Project Manager position?
The requirements include 1-3 years of sales experience, physical ability to lift ladders and perform rooftop inspections, a friendly and professional demeanor, strong communication skills, and an understanding of sales principles and methods.
What kind of training will be provided?
The company offers paid training to help you develop your customer service and product knowledge skills effectively.
Can I work from home as a Project Manager?
Yes, we do offer remote work options but in a hybrid format, meaning some in-person presence may be required.
What benefits are included with the Project Manager position?
Benefits include being a W2 employee, a salary plus commission, health insurance, a company truck, an iPad/Inspection materials, and CRM and other technology to assist in customer relations.
What types of skills are critical for success in this role?
Key skills include exceptional communication, product knowledge, problem-solving, adaptability, and strong organizational skills.
Is prior experience in customer service necessary?
While the primary requirement is sales experience, developing and improving customer service skills is an essential part of the role.
How does the compensation structure work?
The compensation structure includes a base salary plus commission based on sales performance.
Will I be required to attend team meetings?
Yes, attendance and engagement in team meetings are expected to optimize collaboration and customer satisfaction.
What tools will I be using to track sales activity?
You will be using a client relationship management (CRM) tool to track all sales activities and manage customer relationships effectively.