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Project Manager II

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GitHub

2mo ago

Applications are closed

  • Job
    Full-time
    Mid-level (3-4 years)

Requirements

  • Required Qualifications:
  • 3+ years experience in product/service/project/program management, software development, product design, or related field
  • OR Bachelor's Degree in related field AND 1+ years experience in product/service/project/program management, software development, product design, or related field
  • OR equivalent experience.
  • 2+ years of experience in learning operations, ideally within the IT sector.
  • Required Qualifications:
  • Strong organizational skills with meticulous attention to detail. Ability to prioritize tasks effectively and manage multiple deadlines in a dynamic environment.
  • Excellent communication and interpersonal skills, capable of fostering collaborative relationships with diverse teams and stakeholders.

Responsibilities

  • Responsibilities
  • Provide operational support for the Certification Program, including customer and partner support, troubleshooting issues, and overseeing testing vendor interactions for feature requests, ticket resolution, and ensuring optimal user experience.
  • Plan and conduct weekly status meetings with GitHub engineering and external vendor teams. Distribute meeting notes, track risks and issues, and follow up on action items to drive progress.
  • Project manage the development and refresh cycles of certification exams, ensuring alignment with program goals and industry standards. This includes managing the relationship with the exam psychometrician and standards team.
  • Manage Subject Matter Expert (SME) teams to write and review test items for certification exams. Coordinate beta testing to validate exam content and prepare for launch.
  • Collaborate with learning content team on roadmap to identify new opportunities, certifications, or improvements to existing programs.
  • Collaborate with Engineering teams to address technical issues, implement enhancements, and ensure system reliability and usability. Establishes and maintains open communication channels with stakeholders and partners. Provides accurate and complete status reporting through established means. Works with stakeholders to move projects forward, gather information, and make decisions.
  • Establishes and maintains open communication channels with stakeholders and partners. Provides accurate and complete status reporting through established means. Works with stakeholders to move projects forward, gather information, and make decisions.
  • Identifies key metrics needed to ensure operational efficiency for their area. Builds data fluency and is fluent with the key research and data analysis methods and tools used day-to-day.Uses examples and takes consultation from experts to develop analysis for our purposes
  • Provide guidance and support to internal teams and stakeholders on certification requirements, exam procedures, and learning program initiatives.
  • Support the development of an ACE marketing strategy to promote Certification and Learning programs. Collaborate closely with GitHub's social marketing team to execute marketing campaigns effectively.
  • Foster our community of certified professionals through events, forums, and online communities.

FAQs

What is the primary focus of the Project Manager II position at GitHub?

The primary focus of the Project Manager II position is to manage the operational aspects of certification and learning programs, ensuring smooth execution and excellence in delivery while driving impact and innovation in learning and development initiatives.

What are the qualifications required for this role?

Required qualifications include 3+ years of experience in product/service/project/program management or related fields, or a Bachelor’s Degree in a related field with 1+ years of relevant experience. Additionally, 2+ years of experience in learning operations, ideally within the IT sector, is also required.

What responsibilities can I expect to undertake in this role?

Responsibilities include providing operational support for the Certification Program, project managing the development of certification exams, collaborating with various teams, managing SME teams, establishing communication channels with stakeholders, and helping to develop marketing strategies for certification programs.

Is this position remote, and what are the location specifications?

Yes, the Project Manager II position is remote and can be conducted from anywhere within the United States.

What skills are essential for success in this role?

Essential skills include strong organizational abilities with meticulous attention to detail, excellent communication and interpersonal skills, and the capability to foster collaborative relationships with diverse teams and stakeholders.

What is the compensation range for this job?

The base salary range for this job is USD $61,300.00 - USD $162,500.00 per year, depending on various factors including geographical location and the applicant's experience.

How does GitHub support employee development and well-being?

GitHub offers competitive pay, generous learning and growth opportunities, and excellent benefits to support employees, recognizing that people flourish when they have the flexibility to work on their own terms.

What values does GitHub emphasize in its workplace?

GitHub values include being customer-obsessed, promoting a growth mindset, encouraging collaboration, and embracing diversity and inclusion among its workforce.

What leadership principles are emphasized at GitHub?

The leadership principles at GitHub include creating clarity, generating energy, and delivering success.

How does GitHub ensure diversity in its hiring practices?

GitHub embraces diversity and invites applications from individuals of all backgrounds and lifestyles, ensuring that they do not discriminate against employees or applicants based on various differences or statuses.

The AI-powered developer platform to build, scale, and deliver secure software.

Technology
Industry
5001-10,000
Employees

Mission & Purpose

As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 100 million people, including developers from 90 of the Fortune 100 companies, use GitHub to build amazing things together across 330+ million repositories. With all the collaborative features of GitHub, it has never been easier for individuals and teams to write faster, better code.