Logo of Huzzle

Public Area - Room Attendant

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Amsterdam

Requirements

  • EU-National.
  • A valid residence and working permit for the Netherlands is required.
  • English speaking: Dutch is not mandatory.
  • Enthusiasm and a true team player.
  • Friendly and service oriented.
  • Strong eye for detail.
  • Willing to work different shifts, including weekends & holidays.
  • Provides Yes, I Can! genuine hospitality and teamwork on an ongoing basis.
  • Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction.
  • Performs other duties required to provide the service brand behaviour and genuine hospitality.

Responsibilities

  • - You are responsible for the cleanliness of our rooms.
  • - You are part of our team of employees making sure that our guests feel at home and feel welcome.
  • - Your eye-for-detail makes sure that our hotel is spotless!
  • - Your genuine focus on hygiene and cleaning up ensures that the environment meets the highest requirements.
  • - You keep the rooms in perfect condition by keeping them clean, replacing the linen and supplementing the accessories according to the desired layout.
  • - Our Room / Public Attendants are at the heart of what we do!
  • - Provides Yes, I Can! genuine hospitality and teamwork on an ongoing basis.
  • - Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction.
  • - Performs other duties required to provide the service brand behaviour and genuine hospitality.

FAQs

What are the primary responsibilities of a Public Area - Room Attendant?

As a Public Area - Room Attendant, you are responsible for maintaining the cleanliness of rooms, ensuring a welcoming environment for guests, and providing attention to detail in hygiene and cleaning.

Are there requirements to apply for this position?

Yes, applicants must be EU nationals, hold a valid residence and working permit for the Netherlands, and speak English (Dutch is not mandatory).

Is experience in hospitality required for this role?

While experience in hospitality can be beneficial, it is not explicitly required. Enthusiasm and a team-oriented attitude are highly valued.

What shifts will I be expected to work?

You should be willing to work different shifts, including weekends and holidays.

What benefits are offered to employees in this position?

Benefits include full-time and part-time positions, a salary according to Horeca CAO, 25 holiday days, a complimentary stay after the probation period, employee discounts, travel allowance, meals on property, gym access, and participation in the Cycas smiles & Reward Program.

How many holiday days are provided?

Employees are offered 25 holiday days.

Are there opportunities for career growth within Cycas Hospitality?

Yes, joining Cycas Hospitality allows you to become part of a young, growing hospitality company with potential for career development.

Do I need to provide any specific type of identification or documentation when applying?

Yes, you will need to provide proof of EU nationality and a valid residence and working permit for the Netherlands.

What is the hotel’s approach to guest satisfaction?

The hotel emphasizes a "Yes, I Can!" approach to hospitality, encouraging team members to address guest concerns and work towards 100% Guest Satisfaction.

Are meals provided during shifts?

Yes, meals are available on property for employees during their shifts.

Europe's leading hotel management company

Consulting
Industry
1001-5000
Employees
2008
Founded Year

Mission & Purpose

Cyca Hospitality is a consultancy firm specializing in the hospitality industry. They provide strategic advice and operational support to enhance the performance of hotels, restaurants, and other hospitality businesses. Their mission is to deliver tailored solutions that drive growth, improve service quality, and optimize operational efficiency, ensuring clients achieve their business objectives and exceed guest expectations.