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QA Investigator

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Actalent

3mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Research & Development
  • St. Louis

AI generated summary

  • You must have expertise in root cause and chemical analysis, SOP development, CAPA management, and data analysis, along with strong collaboration, communication, problem-solving, attention to detail, and time management skills.
  • You will track and lead investigations into failures and complaints, analyze data, develop SOPs, ensure CAPA completion, participate in meetings, and report on trends and issues.

Requirements

  • Root Cause Analysis
  • Chemical Analysis
  • SOP Development
  • CAPA Management
  • Data Analysis
  • Collaboration
  • Communication
  • Problem-Solving
  • Attention to Detail
  • Time Management

Responsibilities

  • Initiate, track, trend, lead, write, and close all investigations into internal failures and external customer complaints. Drive completion of all corrective and preventive actions in a timely manner, collaborating with department-specific subject matter experts in root cause analysis. Regularly conduct personnel interviews to learn the sequence of events in root cause investigations. Analyze test data for chemical analyses as an inherent part of investigations. Develop investigation SOPs, work instructions, and conduct associated training. Ensure proper verification of effectiveness for all corrective and preventive actions. Maintain the corrective and preventive actions database and analyze trends. Work with all aspects of operations (Production, Packaging, Project Engineering, Quality Assurance, Quality Control, Maintenance) to ensure timely completion of CAPAs. Ability to escalate actions cross-functionally when deadlines are approaching. Participate in daily quality meetings to speak on the status of issues and bring awareness to or resolve any developing trends. Participate in cross-functional meetings relating to failures. Assist with creating weekly reports on all open investigations and ensure timely completion of investigations. Assist with creating monthly reports on failure metrics and trends.

FAQs

What are the primary responsibilities of a QA Investigator?

The primary responsibilities include initiating, tracking, trending, leading, writing, and closing investigations into internal failures and external customer complaints, conducting root cause analysis, analyzing chemical test data, developing SOPs, and maintaining a corrective and preventive actions database.

What hard skills are required for this position?

Required hard skills include Root Cause Analysis, Chemical Analysis, SOP Development, CAPA Management, and Data Analysis.

What are the essential soft skills for a QA Investigator?

Essential soft skills for this role include Collaboration, Communication, Problem-Solving, Attention to Detail, and Time Management.

How does a QA Investigator interact with other departments?

A QA Investigator collaborates with various departments such as Production, Packaging, Project Engineering, Quality Assurance, Quality Control, and Maintenance to ensure timely completion of corrective and preventive actions.

What type of reports will a QA Investigator be responsible for creating?

A QA Investigator will assist in creating weekly reports on all open investigations and monthly reports on failure metrics and trends.

What is the training responsibility of a QA Investigator?

A QA Investigator is responsible for developing investigation SOPs, work instructions, and conducting associated training to ensure proper implementation across the organization.

How does Actalent approach diversity, equity, and inclusion?

Actalent approaches diversity, equity, and inclusion by hiring diverse talent, maintaining an inclusive environment, building a culture of care, and ensuring growth opportunities for employees.

Is this position open to all applicants?

Yes, this position is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

What should I do if I need a reasonable accommodation during the application process?

If you need a reasonable accommodation, you should email actalentaccommodation@actalentservices.com for options regarding modifications or adjustments to the job application or interviewing process due to a disability.

An Engineering and Sciences Services Company | People to Possible

Human Resources
Industry
5001-10,000
Employees

Mission & Purpose

Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We’re supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent’s global footprint and flexible delivery models ensure access to specialized talent where and when you need it. We promote consultant engagement through professional development and provide experiences to ensure continuous learning. Our people are the difference. Our expertise spans capabilities in engineering including product and manufacturing, systems and software, construction management, environmental, architecture and civil; and power and utilities. We focus on sciences capabilities in laboratory sciences, healthcare, and clinical research. Actalent is an operating company of Allegis Group, the global leader in talent solutions.