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Quality Service Associate, DA/SysDevs - GS

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Amazon

29d ago

  • Job
    Full-time
    Junior & Mid Level
  • Software Engineering
    IT & Cybersecurity
  • Chennai

AI generated summary

  • You must have a bachelor's degree, knowledge of QA methodology and tools, and experience with Selenium and Java.
  • You will execute test cases, report bugs, perform regression testing, capture results, communicate issues, and manage clarifications to ensure timely delivery of quality results.

Requirements

  • - Bachelor's degree
  • - Knowledge of QA methodology and tools
  • - Selenium/Java Knowledge

Responsibilities

  • A Quality Service Associate's primary responsibility is to execute test case instructions and report discrepancies. He/she is also responsible for successful and on time delivery of results.
  • Key job responsibilities
  • Execute test cases prepared for testing software builds
  • Perform test case execution and report bugs accurately
  • Understand testing procedures and guidelines for new builds/releases
  • Perform regression and repetitive testing exercises to qualify builds without compromising on quality
  • Use software tools for data capture on a daily basis
  • Be comfortable with capturing results, communicating and escalating failures and providing individual status reports
  • Raise all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLA's

FAQs

What qualifications are required for the Quality Service Associate position?

A Bachelor's degree is required.

What kind of experience is preferred for this role?

Knowledge of QA methodology and tools is preferred.

What are the primary responsibilities of a Quality Service Associate?

The primary responsibilities include executing test case instructions, reporting discrepancies, and ensuring successful and timely delivery of results.

What tools or technologies should a candidate be familiar with?

Candidates should have knowledge of Selenium and Java.

What types of testing will I be performing in this role?

You will be performing test case execution, regression testing, and repetitive testing exercises.

How will I report bugs and discrepancies?

You will need to report bugs accurately and communicate any failures or doubts related to the execution of test cases.

Is it necessary to understand testing procedures and guidelines?

Yes, understanding testing procedures and guidelines for new builds and releases is essential.

What kind of reporting will be expected in this position?

You will be expected to capture results, communicate status reports, and raise issues in the clarification portal as per SLAs.

Will I be working with software tools for data capture?

Yes, you will use software tools for data capture on a daily basis.

Are there opportunities for further training or learning in quality assurance?

Yes, there may be opportunities to further enhance your skills and knowledge in QA methodologies and tools as part of your role.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.