FAQs
What does the role of a Receptionist at Leonardo Hotels entail?
As a Receptionist at Leonardo Hotels, you will be the first point of contact for guests and will be responsible for managing check-in and check-out processes, providing information and recommendations, and ensuring a warm and friendly atmosphere throughout the guest's stay.
What qualifications or skills are required for this position?
The ideal candidate should have strong organizational skills, a warm and friendly demeanor, a passion for customer service, and the ability to provide local recommendations. Being courteous to guests and colleagues at all times is essential.
What are some benefits of working as a Receptionist at Leonardo Hotels?
Receptionists can enjoy special rates on hotel rooms, a company-wide recognition scheme, meals at work, access to a pension scheme and life assurance, ongoing training programs, and participation in events such as Thank You Week and Employee Awards Celebrations.
Is training provided for new Receptionists?
Yes, Leonardo Hotels offers ongoing job-related training programs, including access to the "GROWonline" learning portal, regular coaching from managers, and opportunities for career progression within the hospitality field.
What type of work environment can I expect as a Receptionist?
You can expect a vibrant and friendly work environment where teamwork is valued. The hotel organizes various events and celebrations, fostering a sense of community among employees.
Are there opportunities for career development within the company?
Absolutely! Leonardo Hotels places a strong emphasis on career development and often promotes from within, encouraging employees to grow and advance in their careers with training and support.
What details should I know about Leonardo Hotels?
Leonardo Hotels operates over 270 hotels across the UK and Europe, focusing on genuine hospitality. As part of the Fattal Hotels Group, they have a commitment to career development and employee well-being.
What makes Leonardo Hotels a compelling employer?
They prioritize employee value and respect, offer great employee benefits, boast a fun working environment, and provide opportunities for recognition and rewards through programs like the Leo Points system.
Where is Leonardo Hotel Inverness located, and what amenities does it offer?
Leonardo Hotel Inverness is located 1.4 miles from Inverness Castle and offers amenities such as free Wi-Fi, flat-screen TVs, on-site parking, a contemporary restaurant, a casual bar/lounge, and a fitness center with an indoor pool.
How can I apply for the Receptionist position?
You can apply for the Receptionist position by visiting the Leonardo Hotels careers page or the specific job posting that outlines application instructions.