FAQs
What is the main responsibility of the Receptionist at Oklahoma Heart Hospital?
The primary responsibility of the Receptionist includes greeting and checking patients in and out, scheduling return appointments, collecting co-pays and deductibles, completing the authorization process, and verifying insurance benefits.
What educational qualifications are required for this position?
A high school diploma or equivalent is required for the Receptionist position.
Is previous experience in a medical setting necessary for this role?
Preferably, at least one (1) year of work experience in a medical front office setting is desired.
What skills and knowledge are necessary for the Receptionist position?
Candidates should have knowledge of medical front office procedures, familiarity with Cerner computer scheduling systems, proficiency in Windows-based software, and excellent skills in greeting patients and answering a busy multi-line telephone.
What benefits are offered to team members at Oklahoma Heart Hospital?
The benefits include medical, dental, and vision coverage, a 401(k) plan, paid time off (PTO), and extended medical benefits (EMB).
How does the Receptionist contribute to the patient experience?
The Receptionist serves as a liaison between patients and medical support staff, ensuring that each patient's experience is smooth and welcoming, thereby impacting the overall quality of care.
Is knowledge of medical terminology a requirement?
While not mandatory, knowledge of medical terminology is desirable for the Receptionist role.
What type of software experience is preferred for this position?
Experience with Microsoft Word and other computer programs is preferred.
Are team members encouraged to collaborate with others at the hospital?
Yes, team members at Oklahoma Heart Hospital are empowered to work collaboratively with physicians and other caregivers to enhance patient care.
How can I learn more about diversity at Oklahoma Heart Hospital?
You can learn more about diversity initiatives by visiting the Oklahoma Heart Hospital's website or by inquiring during the application process.