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Receptionist

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HOK

2mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    People, HR & Administration
  • St. Louis

AI generated summary

  • You must be professional, organized, and service-oriented with strong communication skills. Experience in reception, MS Office, and multitasking is essential; experience in architecture is a plus.
  • You will manage calls, greet visitors, maintain lobby appearance, assist with parking and deliveries, provide admin support, coordinate meetings and food services, and foster a green workplace.

Requirements

  • Receive and accurately direct incoming phone calls with energy and professionalism.
  • Greet and direct clients and other visitors in a courteous and timely manner.
  • Maintain the appearance and atmosphere of the lobby in a neat, professional and attractive manner at all times.
  • Assist staff with parking issues.
  • Direct couriers and deliveries.
  • Help to maintain continuing education credits as required.
  • Provide administrative support as directed which includes assisting w/expense reports and HR tasks.
  • Scheduling of conference rooms and office meetings.
  • Coordinate food service for meetings.
  • Assist office manager w/building management issues.
  • Support interior design team in scheduling lunch presentations and coordinating rep visits.
  • Learn and assist with meeting room technology.
  • Takes personal responsibility for fostering a green workplace through sustainable work practices.
  • Fosters a commitment to external and internal client service.
  • Effective communication skills both oral and written.
  • Great interpersonal skills and the ability to interact with all levels of staff.
  • Welcoming, friendly, professional, reliable, dependable and prompt.
  • Expert multi-tasker and prioritizer with the ability to juggle multiple calls and guests at one time and make each feel their needs are being well handled.
  • Ability to work independently with little to no supervision.
  • Strong customer service orientation.
  • Organized; maintains neat and tidy work area.
  • Experience in MS Office including Word, Excel, PowerPoint, and Outlook.
  • Experience in switchboard/reception work.
  • High school diploma or equivalent.
  • Previous switchboard/reception and clerical/related office experience preferred.
  • Experience in architecture or professional services firm a plus.

Responsibilities

  • Receive and accurately direct incoming phone calls with energy and professionalism.
  • Greet and direct clients and other visitors in a courteous and timely manner.
  • Maintain the appearance and atmosphere of the lobby in a neat, professional and attractive manner at all times.
  • Assist staff with parking issues.
  • Direct couriers and deliveries.
  • Help to maintain continuing education credits as required.
  • Provide administrative support as directed which includes assisting w/expense reports and HR tasks.
  • Scheduling of conference rooms and office meetings.
  • Coordinate food service for meetings.
  • Assist office manager w/building management issues.
  • Support interior design team in scheduling lunch presentations and coordinating rep visits.
  • Learn and assist with meeting room technology.
  • Takes personal responsibility for fostering a green workplace through sustainable work practices.
  • Fosters a commitment to external and internal client service.

FAQs

What are the working hours for the Receptionist position?

The Receptionist position is a full-time role, working 40 hours Monday through Friday.

Where is the Receptionist position located?

The position is located in our downtown St. Louis office.

What are the primary responsibilities of the Receptionist?

The primary responsibilities include receiving and directing phone calls, greeting and directing clients and visitors, maintaining the reception area, assisting with administrative tasks, scheduling meetings, and coordinating food service for meetings.

What skills are required for this position?

Required skills include effective oral and written communication, great interpersonal skills, strong customer service orientation, multi-tasking ability, organization, and proficiency in MS Office applications such as Word, Excel, PowerPoint, and Outlook.

What prior experience is preferred for the Receptionist role?

Previous switchboard/reception and clerical office experience is preferred, and experience in an architecture or professional services firm is a plus.

Is there an educational requirement for the Receptionist position?

Yes, a high school diploma or equivalent is required for this position.

What benefits does HOK offer to its employees?

HOK offers a comprehensive benefits plan, which includes medical, dental, and vision coverage; 401(K) savings plans; disability, life and accident insurance; paid time off (PTO); and parental leave.

What is the company's stance on diversity and equal opportunity?

HOK is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, sexual orientation, gender identity, status as a protected veteran, or status as a qualified individual with a disability.

Is HOK a drug-free workplace?

Yes, HOK is committed to maintaining a drug-free workplace.

What technology will the Receptionist need to learn?

The Receptionist will need to learn and assist with meeting room technology as part of their responsibilities.

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HOK

With offices around the globe, HOK designs buildings and spaces that respond to the needs of people and the environment.

Real Estate
Industry
1001-5000
Employees
1955
Founded Year

Mission & Purpose

HOK is a global design, architecture, engineering and planning firm with 25 studios spanning three continents. HOK designs buildings and spaces that respond to the needs of people and the environment. HOK designers are rooted in technical excellence, driven by imagination and focused on a solitary goal: to deliver solutions that inspire clients and communities.