FAQs
What are the main responsibilities of the Receptionist role?
The main responsibilities include providing a professional reception service, managing visitor access passes, handling incoming calls and emails, assisting with catering and event set-up, making meeting and room bookings, supporting the Front of House Supervisor with various tasks, and maintaining customer relationships.
What qualifications or experience are required for the Receptionist position?
Candidates should have previous experience as a receptionist in a fast-paced corporate environment, excellent administration skills, proficiency in MS Office, and strong communication skills.
What specific skills are necessary for this Receptionist role?
Necessary skills include the ability to multi-task, strong attention to detail, flexibility in approach to work, excellent communication abilities, and the capability to meet deadlines effectively.
Will the Receptionist be responsible for managing any types of communication?
Yes, the Receptionist will be responsible for answering incoming calls and emails professionally and promptly, as well as managing ad-hoc requests from senior stakeholders.
What kind of support will the Receptionist provide to senior staff?
The Receptionist will support senior staff with administration, catering, and concierge services for VIP guests, as well as assist with departmental administration including reconciliation of credit cards and petty cash.
Is there a requirement for this position related to health and safety?
Yes, the Receptionist is expected to act as a Fire Warden and report all incidents, accidents, and significant near misses.
How important are interpersonal skills for this role?
Interpersonal skills are crucial as the Receptionist will need to maintain great working relationships with key stakeholders and provide courteous and warm welcoming to visitors and staff.
What does the work environment look like for this Receptionist role?
The Receptionist will work in a fast-paced, demanding corporate environment located in London, requiring adaptability and professionalism.
Are there any specific software requirements for this position?
Proficiency in MS Office is required for the role, as the Receptionist will be responsible for various administrative tasks.
Will the Receptionist have to handle any postal duties?
Yes, the Receptionist will support with incoming and outgoing post, including making courier bookings and ensuring the security of incoming items.