FAQs
What are the primary responsibilities of a Receptionist at ibis Schiphol Amsterdam Airport?
As a Receptionist, you will be the first point of contact for guests, assisting them with inquiries, arranging taxis, providing city tips, checking guests in and out, preparing invoices, handling administrative tasks, and answering phone calls.
What qualifications are required to apply for this position?
Candidates should be flexible and available for various shifts including weekends, enjoy working as part of a team, possess English and Dutch language skills, and demonstrate a high level of motivation and a friendly demeanor.
What are the working hours for this position?
You will work rotating shifts from 07:00 to 15:00 or from 15:00 to 23:00, but these times may vary due to the nature of the hospitality industry.
Are there part-time positions available for the Receptionist role?
Yes, we are looking for both part-time and full-time colleagues for our reception team. Please mention your preference when applying.
What is the starting salary for this position?
The starting salary is €2488,- in accordance with scale 5 of the Hospitality CLA.
What additional benefits do employees receive?
Employees enjoy various benefits, including discounts on hotel stays worldwide through Accor, meals during shifts, an Employee Experience program, travel allowances from 5 km, and free parking at work.
Is training provided for new employees?
Yes, our diverse Front Office team is enthusiastic about teaching new skills, and you will have the opportunity to shadow other departments to gain insights into all aspects of hotel operations.
Why is being a go-getter important for this role?
Being a go-getter is important as it demonstrates your commitment to providing excellent service to guests and your ability to handle various tasks efficiently, especially under pressure.
Is knowledge of other languages beneficial for this position?
Yes, knowledge of additional languages is beneficial as our guests and colleagues come from diverse backgrounds, enhancing communication and guest satisfaction.