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Receptionist

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Dimensional Fund Advisors

9d ago

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
    People, HR & Administration
  • Austin
  • Quick Apply

AI generated summary

  • You must have strong communication skills, customer focus, problem-solving abilities, and at least 2 years of receptionist experience. Proficient in Excel, Word, Outlook; a degree is preferred.
  • You will greet visitors, manage inquiries, maintain a clean and organized reception, ensure security protocols, support events, and assist with various administrative tasks.

Requirements

  • Must be flexible and possess a professional, approachable, and friendly attitude.
  • Excellent verbal and written communication and interpersonal skills.
  • Customer focus and the ability to multi-task, set priorities, and manage time effectively.
  • Excellent problem-solving skills.
  • Detail-oriented and organized.
  • Able to work equally well in a team environment and independently.
  • Self-starter who can manage multiple projects and meet deadlines.
  • Able to work well under pressure.
  • Professional appearance and demeanor.
  • Strong phone and verbal communication skills along with active listening.
  • Strong computer skills (Excel, Word, and Outlook) with the ability to learn programs as needed.
  • Bachelor's degree preferred.
  • At least 2 years of office or receptionist experience in a corporate environment.
  • Experience using call management software is a plus.

Responsibilities

  • Greet employees and visitors in a professional and friendly manner, reach their point of contact promptly, or escort them to appropriate locations as needed.
  • Accurately enroll clients and guests into badge databases.
  • Communicate with other departments via phone, email, and office messenger to share or collect information regarding clients, guests, and employees.
  • Ensure new employee information is uploaded into company intranet and applications.
  • Monitor department email distribution list and reply using accurate and professional verbiage, delegating emails to appropriate Corporate Services representative.
  • Assist with managing incoming telephone inquiries and field calls appropriately using a call management software program.
  • Excellent organization and prioritization skills to effectively and efficiently manage multiple visitors, requests, and day-to-day tasks.
  • Knowledge of firm and departmental structures as well as senior management and company history.
  • Understand and track all events occurring onsite, including awareness around when groups are due to arrive, the impact of arrivals on other departments, and proactive communication to appropriate leadership if/when changes arise once groups are onsite.
  • Have a basic knowledge of surrounding area amenities, events and activities to share with employees and clients as needed.
  • Be proactive and solution-oriented when approaching projects and responsibilities.
  • Ensure Reception and lobby remain clean and organized.
  • Uphold building and operational security processes and procedures.
  • Serve as a building representative for life, safety, and evacuation procedures.
  • Assist with meetings and events as needed.
  • Special projects as assigned.

FAQs

Do we support remote work?

Yes, we support a hybrid work model where employees can work remotely on Mondays and Fridays, while being in the office on Tuesdays, Wednesdays, and Thursdays.

What are the main responsibilities of the Receptionist?

The Receptionist is responsible for greeting visitors, enrolling clients into badge databases, communicating with departments, managing incoming calls, maintaining the front desk, and ensuring the reception area is clean and organized.

What qualifications are required for this position?

Candidates should possess excellent verbal and written communication skills, customer focus, problem-solving abilities, organizational skills, and be detail-oriented. They should also be able to work well under pressure and have strong computer skills.

Is previous experience required for this role?

Yes, at least 2 years of office or receptionist experience in a corporate environment is preferred.

Can I apply if I don't meet all the qualifications?

Yes, Dimensional encourages applications from individuals interested in the company, even if they don't meet every qualification listed.

Will I need to handle any special projects as part of this role?

Yes, the Receptionist may be assigned special projects as needed.

What is the work environment like?

The Receptionist will work in an office environment and will interact with employees and visitors, providing customer service and hospitality support.

Are there opportunities for professional development?

Yes, Dimensional offers various programs to help take care of employees and their careers, including educational initiatives.

Is the role full-time or part-time?

The job is a full-time position, as it requires the Receptionist to be onsite for front desk duties.

Will I be responsible for managing any safety procedures?

Yes, the Receptionist will serve as a building representative for life, safety, and evacuation procedures.

Dimensional Fund Advisors

Going beyond indexing since 1981.

Finance
Industry
1001-5000
Employees
1981
Founded Year

Mission & Purpose

Dimensional is a leading global investment firm that has been translating academic research into practical investment solutions since 1981. Guided by a strong belief in markets, we help investors pursue higher expected returns through a systematic investment process that integrates research insights with advanced portfolio design, management, and trading while balancing tradeoffs that can impact returns. Dimensional is headquartered in Austin, Texas, and has 14 global offices across North America, Europe, and Asia. As of June 30, 2023, Dimensional manages $634 billion for investors worldwide. Dimensional Fund Advisors LP is an investment advisor registered with the Securities and Exchange Commission. *“Dimensional” refers to the Dimensional separate but affiliated entities generally, rather than to one particular entity. These entities are Dimensional Fund Advisors LP, Dimensional Fund Advisors Ltd., DFA Australia Limited, Dimensional Fund Advisors Canada ULC, Dimensional Fund Advisors Pte. Ltd., Dimensional Ireland Limited, Dimensional Japan Ltd., and Dimensional Hong Kong Limited. Dimensional Hong Kong Limited is licensed by the Securities and Futures Commission to conduct Type 1 (dealing in securities) regulated activities only and does not provide asset management services.