FAQs
What are the main responsibilities of a Receptionist at Leonardo Hotels?
The main responsibilities include being the first point of contact for guests, managing the check-in and check-out processes, providing guidance and local recommendations, and ensuring a warm and friendly atmosphere for all guests and colleagues.
What personal qualities are sought after in an ideal Receptionist?
The ideal Receptionist should be personable, passionate about making a difference, courteous to guests and colleagues, organized, dependable, and eager to contribute new ideas.
What type of training and development opportunities does Leonardo Hotels offer?
Leonardo Hotels offers access to the “GROWonline” learning portal for skill development, regular coaching and training sessions, learning bites, “Come Join Us Guest Care” training, and wellness webinars to help in professional growth.
How does Leonardo Hotels support work-life balance for employees?
Employees enjoy perks such as special rates on hotel rooms, free hot meals during shifts, a recognition scheme, and various celebratory events, all contributing to a supportive work environment.
What is the company background of Leonardo Hotels?
Leonardo Hotels is part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel, and manages over 50 hotels in the UK & Ireland, with plans for future expansion.
Are there any additional benefits for employees?
Yes, employees have access to benefits such as a company pension scheme, life assurance, wellbeing support, and annual employee awards celebrations, in addition to job-related training programs with clear paths for advancement.
How is Leonardo Hotels’ culture described?
The culture at Leonardo Hotels is described as vibrant and collaborative, where hard work is valued, everyone is encouraged to be themselves, and employees are considered part of the Leonardo community.