FAQs
What are the working hours for the Weekend Receptionist position?
The working hours for the Weekend Receptionist position are part-time, with shifts on Saturday from 8am to 6pm and Sunday from 12pm to 6pm.
What is the job title for this position at Arnold Clark?
The job title for this position is Customer Experience Host.
What are the primary responsibilities of a Customer Experience Host?
The primary responsibilities include acting as the first point of contact for customers in person and on the phone, managing a large volume of customer calls, ensuring customer areas are tidy and presentable, working proactively with all departments, and going the extra mile for customers.
What skills are essential for this role?
Essential skills for this role include a fantastic telephone manner, excellent interpersonal skills, a genuine interest in delivering outstanding service, confidence to work independently and as part of a team, and being highly organized with the ability to multi-task.
Is knowledge of Cisco telephony required for this position?
No, knowledge of Cisco telephony is nice to have but not essential, as training will be provided.
What type of training and benefits does Arnold Clark offer?
Arnold Clark offers excellent working conditions, training, and one of the best employee benefit packages in the industry, including free private healthcare, sick pay cover, maternity & paternity packages, enhanced holiday package, life assurance, and generous discounts on new and used cars.
How does Arnold Clark view diversity and inclusion in the workplace?
Arnold Clark is committed to creating a diverse and inclusive workplace, where collaboration, unique perspectives, and various approaches are celebrated. They care about their employees and communities and nurture talent while encouraging ambition.
Are references and checks required for employment?
Yes, employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure checks.