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Receptionist and Customer Service Associate

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Central Garden & Pet

3mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    People, HR & Administration

AI generated summary

  • You should have a high school diploma or GED, strong organizational and communication skills, proficiency in Microsoft Office, and an ability to work independently in an office environment.
  • You will manage clerical tasks, greet visitors, handle mail and supplies, assist with events, document safety activities, and support various departments for smooth operations.

Requirements

  • High school diploma or equivalent (GED) preferred.
  • Strong organizational skills, attention to detail, and a professional approach to handling people, tasks, and responsibilities.
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office Suite or related software.
  • Basic understanding of clerical procedures and recordkeeping.
  • Ability to work independently and maintain a state of alertness and safety.
  • High school diploma or equivalent (GED) preferred.
  • Prior office experience is beneficial but not required.
  • Familiarity with Microsoft Office or similar software preferred.
  • Experience in customer service is advantageous.
  • Primarily office environment, working in a sedentary position with frequent use of PC and phone.

Responsibilities

  • Perform general clerical tasks including data entry, filing, scanning, shredding, photocopying, and operating general office equipment.
  • Manage and maintain office and plant supply orders, handle the cash box, and restock the pop machine.
  • Handle grocery runs and mail duties such as picking up, sorting, delivering mail, and maintaining the postage machine.
  • Greet visitors, answer and direct phone calls, and assisting customers for Wild Delight, Better Bird, and L’Avian products.
  • Organize and file key documents such as BOLs, packing slips, inbound deliveries, and Walmart shipment records.
  • Assist with company events, including planning, set-up, take-down, and managing D&D gear inventory and distribution.
  • Attend safety meetings, organize fire and tornado drills, and document safety activities.
  • Provide support to other departments (i.e., Sales, Human Resources, Production) to ensure smooth business operations.

FAQs

What are the working hours for the Receptionist and Customer Service Associate position?

The working hours are Monday – Friday, from 8:00 AM to 5:00 PM.

Where is the position located?

The position is located in Stephen, MN.

Is prior office experience required for this role?

Prior office experience is beneficial but not required.

What level of education is preferred for this position?

A high school diploma or equivalent (GED) is preferred.

What skills are necessary for a successful candidate?

Strong organizational skills, attention to detail, excellent verbal and written communication skills, and proficiency in Microsoft Office Suite or related software are necessary.

Is there an opportunity for advancement within the company?

Yes, there are opportunities for growth in a dynamic environment.

What is the starting salary for this position?

This position starts at $17.00+ per hour, with the final offer based on skills and experience.

What types of benefits are offered to employees?

Benefits include comprehensive medical, dental, and vision insurance, life and disability insurance, 401k with a company match, paid vacation, holidays, sick time, and more.

Are there any allergy considerations for this position?

Yes, please be aware that we produce products containing nuts and peppers.

Is customer service experience required for this role?

Experience in customer service is advantageous but not mandatory.

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Central Garden & Pet

Home is central to life — we are Central to home.

Manufacturing & Electronics
Industry
5001-10,000
Employees
1980
Founded Year

Mission & Purpose

Central Garden & Pet understands that home is central to life and has proudly nurtured happy and healthy homes for over 40 years. Our innovative and trusted products are dedicated to helping lawns grow greener, gardens bloom bigger, pets live healthier, and communities grow stronger. Central is home to a leading portfolio of more than 65 high-quality brands, including Amdro®, Aqueon®, Cadet®, Farnam®, Ferry-Morse®, Four Paws®, Kaytee®, K&H®, Nylabone® and Pennington®, strong manufacturing and distribution capabilities, and a passionate, entrepreneurial growth culture. With fiscal 2023 net sales of $3.3 billion, Central is on a mission to lead the future of the pet and garden industries. Central Garden & Pet is brought to life every day by over 6,700 passionate people who are located across North America and Europe. Our employees are talented, energetic, and dedicated to the growth and success of our brands. We take pride in providing a great work experience to our employees – including a safe work environment, friendly atmosphere, and a comprehensive compensation & benefits package.