Receptionist - IDEA Brackenridge (Immediate Opening)

IDEA Public Schools

Aug 7

Applications are closed

Job
Full-time
Junior Level
San Antonio

Requirements

Qualifications:
Education: High school diploma or GED
Experience: One year of clerical experience in office setting
Knowledge and Skills:
Proficient keyboarding skills
Effective organization, communication, and interpersonal skills
Ability to follow written instructions and operate multi-line phone system

Responsibilities

- Manages all front office traffic including late students, parents, and visitors. In this capacity the receptionist will:
- Ensuring each visitor has the appropriate credentials to enter campus site and to pick up students
- Utilizing PowerSchool to locate student schedule for parent pick-ups
- Communicating with teachers on student pick-ups
- Direct visitors to appropriate team member
- Direct late students to SIS Coordinator
- Maintains copies of forms, events, and related information for the campus site and IDEA Public Schools. This includes:
- Organizing essential forms and documents for families including FARM applications, uniform guide, applications, etc. in a binder, portfolio, etc.
- Copying materials to ensure there is always a supply of all documents at hand
- Communicating effectively with Campus Lead Team and Campus Ops team to ensure all documents for activities, events, etc. are current
- Coordinates and transfers student records to appropriate team member. This includes:
- Maintaining confidentiality of records as appropriate
- Collaborating with appropriate team members to establish system of transferring student records, ie. Dropping off records in a sealed folder in SIS office, Health Services Coordinators office, etc.
- Answers phone calls by providing general information and/or connecting call to appropriate team member. This includes:
- Familiarizing with various roles and duties of team members ie. SIS manages all schedule changes, APO manages all student absences inquiries, etc.
- Managing a list of extensions and ensuring list remains updated throughout the year
- Serves as a liaison between parents, students and team members. This includes:
- Communicating morning announcements to students and team members
- Exemplifying IDEA core values and exemplar customer service skills
- Provides lead team support as needed. This includes:
- Recruiting students for the following school year if needed
- Exercise good judgment and excellent customer service:
- Answering all phone calls
- Greeting parents, students, visitors
- This role will also serve as the backup for the Nurse/Health Aide

FAQs

What is the role of the receptionist at IDEA Brackenridge?

The receptionist supports students, families, and team members by providing excellent customer service, serving as the first point-of-contact for inquiries, and ensuring parent satisfaction by sharing information and coordinating with team members.

What is the compensation range for this receptionist position?

Compensation for this role ranges between $16.96 for 0 years of experience and $21.20 per hour, with eligibility for a performance bonus based on team performance and goal attainment.

What qualifications are required for this role?

Candidates must have a high school diploma or GED and at least one year of clerical experience in an office setting.

What kind of benefits do employees receive?

Employees receive a comprehensive benefits plan covering the majority of the employee premium for the base medical plan, paid family leave, tuition reimbursement, employer-paid mental/behavioral health services, and other benefits like dental and vision plans, disability, life insurance, and generous vacation time.

Are there opportunities for professional development?

Yes, IDEA offers professional development opportunities as well as tuition reimbursement for qualifying degree programs.

What skills are necessary for this position?

Necessary skills include proficient keyboarding, effective organization, communication and interpersonal skills, and the ability to follow written instructions and operate a multi-line phone system.

What are the main responsibilities of the receptionist?

Responsibilities include managing front office traffic, maintaining copies of essential forms, coordinating and transferring student records, answering phone calls, and serving as a liaison between parents, students, and team members.

How does IDEA Public Schools view its mission?

IDEA Public Schools believes that each and every child can go to college and is committed to getting all students into college.

How many students does IDEA Public Schools serve?

IDEA serves over 80,000 college-bound students across 143 schools in Texas, Louisiana, Florida, and Ohio.

What is the application process for this role?

Interested candidates should submit their application online through Jobvite and are encouraged to apply as soon as possible.

IDEA Public Schools

Education

Industry

10,001+

Employees

2001

Founded Year

Mission & Purpose

IDEA Public Schools believes that each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to one of the fastest-growing network of tuition-free, K-12 public charter schools in the United States. IDEA Public Schools boasts national rankings on The Washington Post and U.S. News & World Report’s top high schools lists. IDEA serves over 80,000 college-bound students in 143 schools across Texas, Louisiana, Florida, and Ohio and is on-track to maintain its legacy of sending 100% of its graduates to college.