Logo of Huzzle

Receptionist - State Farm Agent Team Member

  • Job
    Full-time
    Entry Level
  • Melbourne

AI generated summary

  • You need a passion for marketing, strong communication skills, attention to detail, problem-solving abilities, computer proficiency, and a collaborative spirit.
  • You will build customer relationships, assist clients with insurance options, generate leads, schedule appointments, and market tailored products to drive business growth and ensure satisfaction.

Requirements

  • Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.

Responsibilities

  • Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
  • Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

FAQs

What is the compensation range for this position?

The compensation for the Receptionist - State Farm Agent Team Member position ranges from $40,000.00 to $60,000.00 per year.

What benefits can I expect as part of this job?

As an Agent Team Member, you can expect benefits including a 401k plan, hourly pay plus commission/bonus, health benefits, paid time off (vacation and personal/sick days), flexible hours, professional development, and abundant opportunities for career advancement within the agency.

What are the office hours for this position?

The office is open from 9 am to 5 pm, but flexible hours will be considered for this position.

What kind of training is provided for this role?

Employees will be required to successfully complete any applicable licensing requirements and training programs as part of the onboarding process.

Is previous experience needed for this role?

While previous experience is not specifically required, candidates should have a genuine interest in marketing products and services, excellent communication skills, and a proactive problem-solving approach.

What type of customers will I be interacting with in this role?

In this role, you will be engaging with a diverse clientele seeking assistance with their insurance and financial services needs, including auto, home, life, business, health, and renters insurance.

What qualities make someone a good fit for this position?

A good fit for this position would possess a people-centric mindset, strong attention to detail, exceptional communication skills, proactive problem-solving abilities, and a collaborative spirit.

Is this position with State Farm directly?

No, this position is with a State Farm independent contractor agent, and employees of State Farm agents are not employees of State Farm Insurance Companies.

Can I expect opportunities for career advancement within the agency?

Yes, there are abundant opportunities for career advancement within the agency as well as professional development options.

What is the agency's mission?

The agency's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams through comprehensive insurance and financial services.

Finance
Industry
10,001+
Employees
1922
Founded Year

Mission & Purpose

At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. A career as a State Farm® agent offers an incredible opportunity for motivated people to align themselves with a company that has earned the respect of its customers and community. For the past 90+ years, State Farm agents have built and maintained lasting customer relationships. With diverse backgrounds and experiences, over 19,000 State Farm agents serve our customers across the United States. Like a good neighbor, State Farm is there.®