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Receptionist - State Farm Agent Team Member

  • Job
    Full-time
    Entry Level
  • Knoxville

AI generated summary

  • You should have strong communication skills, a people-centric approach, problem-solving abilities, computer proficiency, and a genuine interest in marketing services to meet customer needs.
  • You will build customer relationships, guide clients through insurance options, generate leads, coordinate appointments, and market tailored products to drive business growth.

Requirements

  • * Genuine interest in marketing products and services that align with customer needs and preferences.
  • * Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • * A people-centric mindset with a keen eye for detail.
  • * Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • * Proficiency in learning and navigating computer functions efficiently.
  • * Collaborative spirit, thriving in a dynamic team environment.

Responsibilities

  • Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
  • Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

FAQs

What is the primary role of a Receptionist - State Farm Agent Team Member?

The primary role is to provide exceptional customer experiences, engage with the public, foster customer relationships, guide clients through insurance options, generate leads, and market tailored products and services.

What are the typical working hours for this position?

The position offers flexible hours, allowing for a balance between work and personal commitments.

What is the compensation range for this position?

The compensation for this position ranges from $30,000.00 to $40,000.00 per year, including hourly pay plus commission/bonus.

What kind of benefits are offered to the employees?

Employees receive health benefits, a Simple IRA, paid time off (including vacation and personal/sick days), professional development opportunities, and license reimbursement.

Is prior experience required for this role?

While prior experience is beneficial, the position focuses more on a genuine interest in customer satisfaction and the ability to communicate effectively, making it suitable for candidates of varying experience levels.

Who will I be working for?

You will be working for a State Farm independent contractor agent, and not directly for State Farm Insurance Companies.

What kind of training will be provided?

Employees must complete any applicable licensing requirements and training programs provided by the State Farm agent to ensure they are well-equipped for their role.

Are there opportunities for career advancement?

Yes, there are abundant opportunities for career advancement within the agency.

What is the work environment like?

The work environment is described as fun, challenging, and rewarding, with an emphasis on teamwork to achieve goals together.

What is the mission of the agency?

The mission of the agency is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.

Finance
Industry
10,001+
Employees
1922
Founded Year

Mission & Purpose

At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. A career as a State Farm® agent offers an incredible opportunity for motivated people to align themselves with a company that has earned the respect of its customers and community. For the past 90+ years, State Farm agents have built and maintained lasting customer relationships. With diverse backgrounds and experiences, over 19,000 State Farm agents serve our customers across the United States. Like a good neighbor, State Farm is there.®