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Référent Digital Workplace

  • Job
    Full-time
    Senior Level
  • IT & Cybersecurity
    Business, Operations & Strategy
  • Geneva

AI generated summary

  • You need an EPF/HES degree, 5+ years in Change Management and Business Analysis, experience with Digital Workplace tools, strong training skills, and tech aptitude. EU/Swiss citizens only.
  • You will assess user needs, provide Digital Workplace solutions, guide users, support change management, foster champion communities, ensure Key User training, and address field feedback.

Requirements

  • Diplôme EPF ou HES ou formation jugée équivalente
  • Expérience sur le déploiement des outils de la Digital Workplace, Monday sera un plus, sinon Teams, Sharepoint, One Drive
  • Expérience globale de minimum 5 ans dans le « Change Management » (Méthode Adkar) et dans la « Business Analyse »
  • Compétence de formateur/coach
  • Compétences organisationnelle, écoute, capacité de synthèse et communication efficace
  • Rigueur et approche méthodologique
  • Appétence Technique et Informatique
  • Seules les candidatures des citoyens suisses et de l'UE seront prises en compte
  • Nos postes sont accessibles aux personnes en situation de handicap
  • Télétravail possible

Responsibilities

  • Prendre en compte les besoins du Métiers (utilisateurs) et proposer des solutions répondant aux enjeux (Agilité)
  • Accompagner les utilisateurs dans l’utilisation des outils de la Digital Workplace
  • Participer à la conduite du changement (documentation, formation et coaching)
  • Participer aux communautés de champions
  • S’assurer de la montée en compétences des Key Users
  • Prendre en compte remontées du terrain (problèmes, questions, idées d’amélioration des utilisateurs)
  • Collaborer étroitement avec le coordinateur site, responsable du déploiement pour le site.

FAQs

What is the main purpose of the Référent Digital Workplace position?

The main purpose is to accompany users in the utilization of Digital Workplace tools, ensuring that their needs are met and participating in change management processes.

What qualifications are required for this position?

A diploma from an EPF or HES, or an equivalent qualification is required, along with at least 5 years of experience in Change Management and Business Analysis.

Which Digital Workplace tools should candidates be familiar with?

Candidates should have experience with Digital Workplace tools, with a preference for Monday, but knowledge of Teams, SharePoint, and OneDrive is also acceptable.

What skills are essential for the Référent Digital Workplace role?

Essential skills include coaching and training abilities, strong organizational and communication skills, methodological rigor, and technical aptitude.

Is this position open to international candidates?

Only applications from Swiss citizens and EU citizens will be considered for this position.

Will the hired candidate be involved in training users?

Yes, the candidate will participate in documentation, training, and coaching sessions to enhance user skills in Digital Workplace tools.

Is there an emphasis on change management in this role?

Yes, experience with Change Management, particularly using the ADKAR method, is a significant aspect of the role.

What kind of support does Expleo provide for career development?

Expleo offers technical and human support for each project, performance tracking of the career, and training opportunities to develop professional skills.

Is flexibility in work location permitted for this role?

Yes, teleworking is possible in a hybrid format.

Are there opportunities for team involvement in this position?

Yes, the role includes participation in communities of champions and close collaboration with site coordinators.

Think bold, act reliable

Consulting
Industry
10,001+
Employees
1966
Founded Year

Mission & Purpose

Expleo is a global engineering, technology and consulting service provider that partners with leading organisations to guide them through their business transformation, helping them achieve operational excellence and future-proof their businesses. Expleo benefits from more than 40 years of experience developing complex products, optimising manufacturing processes, and ensuring the quality of information systems. Leveraging its deep sector knowledge and wide-ranging expertise in fields including AI engineering, digitalisation, hyper-automation, cybersecurity and data science, the group’s mission is to fast-track innovation through each step of the value chain. As a responsible and diverse organisation, Expleo is committed to doing business with integrity and working towards a more sustainable and secure society. Expleo boasts an extensive global footprint, powered by 15,000 highly-skilled experts delivering value in 30 countries and generating more than €1 billion in revenue.