FAQs
What is the primary responsibility of a Regional Account Manager at Trend Micro?
The primary responsibility is to proactively build new clients and grow assigned territories by working closely with Technical, Channel Partner, and Marketing teams to formulate selling strategies and campaigns while achieving sales targets.
What qualifications are required for the Regional Account Manager role?
A minimum of 6 years of relevant sales experience, preferably with a few years in the security industry. Account management certifications such as SPIN or TAS are highly regarded, alongside sales-based and security certifications.
Is experience in cybersecurity technologies important for this position?
Yes, knowledge of cybersecurity technologies, security frameworks, and upcoming trends is important and can be a significant advantage for this role.
What does the onboarding process for new clients involve?
The onboarding process involves consulting customers on cybersecurity initiatives, driving engagement from demos to post-implementation support, and maintaining regular communication with clients throughout.
What regions will the Regional Account Manager primarily focus on?
The Regional Account Manager will focus on the MMEA and UAE territories.
How does Trend Micro foster diversity and inclusion in the workplace?
Trend Micro strives to build an environment of equity and inclusion that reflects diverse points of view and values the experiences and attributes that make individuals unique.
What tools are used for account management at Trend Micro?
Salesforce is utilized to document and maintain all account information, facilitate opportunity management, accurate revenue forecasting, and account planning.
Are collaborative skills important for this role?
Yes, a collaborative mindset is essential to work across various functions such as Technical, Marketing, and Channel to ensure customer success at all levels.
What kind of relationships should a Regional Account Manager be skilled in building?
The Regional Account Manager should be skilled in building and maintaining client contacts and relationships, particularly with senior executives like CIOs and CISOs.
Is prior account management experience necessary for success in this role?
Yes, proven account management experience in the commercial sector is necessary for success in this position.