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Regional Account Manager

  • Job
    Full-time
    Senior Level
  • Dubai
  • Quick Apply

AI generated summary

  • You need 6+ years in sales, ideally in security, with account management certifications like SPIN or TAS, plus sales and security certifications.
  • You will engage clients to promote Trend Micro solutions, develop market strategies, manage relationships, consult on cybersecurity, and document account activities in Salesforce.

Requirements

  • Minimum 6 years of relevant Sales Experience and preferably few years in Security Industry.
  • Account Management certification such as SPIN or TAS would be highly regarded.
  • Sales Based Certifications
  • Security Certification

Responsibilities

  • Identify and pro-actively target prospects and existing clients to drive the adoption of Trend Micro technologies and services
  • Increasing market share in the defined territory objectives of accounts and develop market strategies for each product and service
  • Knowledge of assigned territory, connect with CIO/CISO to create and grow opportunities
  • Work with relevant stakeholders (Pre-Sales, Marketing and Sales Head) to take the right value proposition to Channel CEO and associated sales and technical teams
  • Attain revenues goals per quarter allocation in line with BU goals
  • Develop relationships with our ecosystem of alliances or technology partners (AWS/ Microsoft/ Vmware/ Google)
  • Knowledge of security frameworks like Zero Trust, SASE, UEBA, XDR and Security Platforms like SIEM and SOAR can be added advantage
  • Document and maintain all account information in Salesforce to facilitate opportunity management, accurate revenue forecasting, and account planning
  • Communicate relevant information to stakeholders to facilitate decision making
  • Build and maintain client contacts and relationships by understanding client’s business and requirements
  • Consult customers on cyber security initiatives and drive constant engagement from demos till post implementation support
  • Lead and support any client meetings/calls
  • Hold and participate in the account review meetings to discuss claims customer experience, service performance and client feedback as well as possible future opportunities for CVP

FAQs

What is the primary responsibility of a Regional Account Manager at Trend Micro?

The primary responsibility is to proactively build new clients and grow assigned territories by working closely with Technical, Channel Partner, and Marketing teams to formulate selling strategies and campaigns while achieving sales targets.

What qualifications are required for the Regional Account Manager role?

A minimum of 6 years of relevant sales experience, preferably with a few years in the security industry. Account management certifications such as SPIN or TAS are highly regarded, alongside sales-based and security certifications.

Is experience in cybersecurity technologies important for this position?

Yes, knowledge of cybersecurity technologies, security frameworks, and upcoming trends is important and can be a significant advantage for this role.

What does the onboarding process for new clients involve?

The onboarding process involves consulting customers on cybersecurity initiatives, driving engagement from demos to post-implementation support, and maintaining regular communication with clients throughout.

What regions will the Regional Account Manager primarily focus on?

The Regional Account Manager will focus on the MMEA and UAE territories.

How does Trend Micro foster diversity and inclusion in the workplace?

Trend Micro strives to build an environment of equity and inclusion that reflects diverse points of view and values the experiences and attributes that make individuals unique.

What tools are used for account management at Trend Micro?

Salesforce is utilized to document and maintain all account information, facilitate opportunity management, accurate revenue forecasting, and account planning.

Are collaborative skills important for this role?

Yes, a collaborative mindset is essential to work across various functions such as Technical, Marketing, and Channel to ensure customer success at all levels.

What kind of relationships should a Regional Account Manager be skilled in building?

The Regional Account Manager should be skilled in building and maintaining client contacts and relationships, particularly with senior executives like CIOs and CISOs.

Is prior account management experience necessary for success in this role?

Yes, proven account management experience in the commercial sector is necessary for success in this position.

Let's make the world safe for exchanging digital information

Technology
Industry
5001-10,000
Employees

Mission & Purpose

Trend Micro, a global leader in cybersecurity, helps make the world safe for exchanging digital information. Leveraging over 30 years of security expertise, global threat research, and continuous innovation, Trend Micro enables resilience for businesses, governments, and consumers. Our XGen™ security strategy powers our solutions with a cross-generational blend of threat-defense techniques that are optimized for key environments and leverage shared threat intelligence for better, faster protection. Our connected solutions are optimized for cloud workloads, endpoints, email, IIoT, and networks and deliver central visibility across the enterprise, enabling you to detect and respond to threats faster. With over 6,700 employees in 65 countries, and the world’s most advanced global threat research and intelligence, Trend Micro enables organizations to secure their connected world. Trend Micro’s “Trenders” are passionate about doing the right thing to make the world a safer and better place.