Logo of Huzzle

Home

Matches

Explore

Manage

Regional Lead

image

Mindspace

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Business, Operations & Strategy
  • Frankfurt

AI generated summary

  • You need 2+ years in team management and sales, fluent in English and German, and a relevant degree. Strong communication, analytical skills, and a passion for Mindspace are essential.
  • You will lead and develop sales and operations teams, drive member satisfaction and retention, manage budgets, oversee local community engagement, and liaise with HQ stakeholders.

Requirements

  • Experience & Minimum Qualifications:
  • 2+ years experience in managing a team and leading a business unit
  • 2+ year of sales and/or customer service
  • Experience working in international environment - an advantage
  • College degree in Business Management, Economics, Hospitality, Consulting or similar
  • MBA - advantage
  • Strong verbal and written communication skills
  • Proven ability to drive revenue and/or build winning teams
  • Fluent English and German
  • Critical Competencies For Success:
  • You must be a multi-faceted professional who has dabbled in a variety of fields; A general understanding of team development, sales, marketing, customer service, business, finance and more are a huge advantage & necessary for the growth of MINDSPACE Germany
  • You must be a great communicator who is able to clearly convey messages in written and oral form
  • Analytical skills, organizational skills and good time-management - are key for this position.
  • Experienced working with people & managing cross-functional teams? Good- that’ll take you a far way here
  • Excited about MINDSPACE; you are ready to live, eat and breathe MINDSPACE, spreading the love to everyone you encounter

Responsibilities

  • Lead, grow and develop a team of sales, community and operations managers.
  • Develop and implement profit-driven and cost-effective strategies aligned with building financials, while overseeing in-house expenditures.
  • Together with the Sales Managers, manage sales efforts & implement solutions to improve business performance in the city.
  • Accountable for driving the highest levels of member satisfaction.
  • Accountable for member retention.
  • Work closely with the Operations Manager to ensure operations run smoothly through Düsseldorf & Frankfurt branches.
  • Work with local community managers and community associates to ensure high customer satisfaction, and high NPS results.
  • Be the POC for all corporate matters between the German market & MINDSPACE HQ.
  • Monitor budgets, collection, KPIs, and market’s performance.
  • Work closely with various HQ stakeholders, such as HR, Marketing, Legal, Finance etc., in order to make sure goals are met.
  • Nurture Mindspace’s brand through PR efforts, events, and liaison with the Marketing department.

FAQs

What is the job title for this position?

The job title is Regional Lead.

Where is the Regional Lead position based?

The Regional Lead position is based in either Frankfurt or Düsseldorf, Germany.

Who does the Regional Lead report to?

The Regional Lead reports to the General Manager.

What are the main responsibilities of the Regional Lead?

The main responsibilities include leading the team, managing sales and customer service, overseeing operations, and ensuring member satisfaction and retention among other duties.

What experience is required for this position?

A minimum of 2+ years of experience in managing a team or leading a business unit and 2+ years in sales and/or customer service is required.

Is fluency in German required for the Regional Lead position?

Yes, fluency in both English and German is required.

What educational qualifications are preferred for this position?

A college degree in Business Management, Economics, Hospitality, Consulting or a similar field is preferred, with an MBA considered an advantage.

What are some critical competencies for success in this role?

Critical competencies include strong communication skills, analytical and organizational skills, good time management, and experience in managing cross-functional teams.

What kinds of benefits does Mindspace offer its employees?

Mindspace offers benefits such as generous annual leave, meal benefits, gift vouchers, access to a mental health app, subsidized public transport, and engaging team events.

Is experience working in an international environment an advantage?

Yes, experience working in an international environment is considered an advantage for this position.

How does Mindspace value employee growth and contributions?

Mindspace is committed to ensuring employees excel in learning and growth, and acknowledges their contributions through various opportunities and a thorough onboarding process.

What is the company culture at Mindspace?

The culture at Mindspace focuses on thriving in an inspiring environment, employee well-being, fostering a diverse community, and providing long-term career opportunities.

image

Mindspace

Boutique flex spaces, presenting a global mindset with a local flavor.

Real Estate
Industry
51-200
Employees
2014
Founded Year

Mission & Purpose

Mindspace is a provider of flexible coworking spaces that cater to the needs of modern businesses and professionals. They offer a range of creative and collaborative work environments, including private offices, hot desks, and meeting rooms, designed to foster productivity and community. The ultimate mission of Mindspace is to create inspiring, flexible workspaces that enhance the work experience and drive business success. Their purpose is to provide a dynamic and supportive environment where individuals and companies can thrive, innovate, and connect with like-minded professionals.