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RELATIONSHIP ASSOCIATE (OPEN TO FRESH GRADUATES)

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Metrobank

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Banking & Finance
  • Quezon City

AI generated summary

  • You need a Bachelor's in business or accounting, strong organizational and analytical skills, excellent communication abilities, and multitasking capability. Fresh graduates are welcomed!
  • You will manage client requests, update account info, assist with loan documents, analyze proposals, support budget planning, and address customer complaints with solutions.

Requirements

  • Minimum of a Bachelor's degree in any Business related or accounting field. We are open to consider fresh graduates as well.
  • Ability to multitask with strong organizational & analytical skills
  • Excellent communication skills

Responsibilities

  • You will service daily requests of clients, maintain updated data/information on accounts and ensure completion of all loan-related documentary requirements to assist in analyzing clients' requirements and/or credit worthiness.
  • Coordinate with concerned units regarding the appropriate management of accounts to ensure adequate delivery of bank services to clients.
  • Prepare basic analysis/evaluation of client's proposal to provide inputs on their decision-making process.
  • Assist in the preparation of Budget and Business Plans.
  • Assist in the handling of customer complaints and recommend solutions.

FAQs

Is this position open to fresh graduates?

Yes, we are open to considering fresh graduates for the Relationship Associate position.

What qualifications are required for the Relationship Associate role?

A minimum of a Bachelor's degree in any business-related or accounting field is required.

What are the main responsibilities of a Relationship Associate?

Responsibilities include servicing daily client requests, coordinating with units for account management, preparing analysis of client proposals, assisting in budget preparation, and handling customer complaints.

Where is the job location for the Relationship Associate position?

The job is located in Roosevelt, Quezon City.

What skills should a candidate possess for this role?

Candidates should have strong organizational and analytical skills, the ability to multitask, and excellent communication skills.

What opportunities for skill development does this position offer?

This position offers opportunities to hone decision-making skills, develop collaboration and relationship-building skills, and increase exposure to loan, trade, branch, and treasury transactions.

What is the job rank for this position?

The job rank is classified as Rank & File.

Does the company provide training for new employees?

Yes, Metrobank focuses on honing future leaders and provides opportunities for skill enhancement and talent development.

Will I be involved in customer complaint handling?

Yes, one of the responsibilities of a Relationship Associate includes assisting in handling customer complaints and recommending solutions.

Is experience required for the Relationship Associate position?

No, prior experience is not required as we are open to fresh graduates.

Finance
Industry
10,001+
Employees
1962
Founded Year

Mission & Purpose

Metrobank is a prominent banking institution in the Philippines, offering a wide range of financial services including personal and business banking, loans, investment products, and wealth management. The bank focuses on providing accessible, customer-centric banking solutions through its extensive network of branches and digital platforms. Metrobank's ultimate mission is to be a trusted financial partner by delivering exceptional service and innovative products that meet the diverse needs of its customers. Their purpose is to support the financial well-being and growth of individuals and businesses, contributing to the economic development and prosperity of the communities they serve.