FAQs
Where is the rental service agent position located?
The rental service agent position is located at our depot in Munich - Berglern.
What are the main responsibilities of a Rental Service Agent?
A Rental Service Agent is responsible for handling incoming reservations, welcoming guests, managing check-ins and check-outs, preparing and cleaning campervans, maintaining the fleet, processing payments, and resolving complaints and emergencies.
Is experience in tourism or hospitality necessary for this role?
While experience in tourism, hospitality, retail, or rent-a-car is desirable, a passion for guest service and travel enthusiasm are key for this role.
What languages do I need to speak to apply?
Fluency in English is mandatory, while proficiency in German is desirable.
Do I need a driver's license for this position?
Yes, a valid driver's license is mandatory and you should feel confident driving a campervan.
Will I be required to work on weekends or public holidays?
Yes, availability to work on weekends and public holidays is required for this role.
What qualities are important for a candidate to possess?
Candidates should be responsible, well-organized, good at problem-solving, and able to reliably handle their responsibilities.
What kind of career development opportunities does Indie Campers offer?
Indie Campers offers career development opportunities in Field Operations across the US and Europe, or the chance to transition to a role at headquarters in Lisbon or Los Angeles.
Does Indie Campers provide training for its employees?
Yes, continuous training and coaching are provided to help develop the skills that matter to you.
Are there any additional benefits offered in this role?
Yes, the compensation package includes Performance and Referral Bonuses, as well as free road trips to experience Indie firsthand in the US and Europe.