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Rental Service Agent - Stuttgart (Part-time)

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Indie Campers

18d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Reutlingen

AI generated summary

  • You must be a travel enthusiast with customer contact experience, fluent in German and English, eligible to work in Germany, able to drive a campervan, and available on weekends and holidays.
  • You will manage reservations, welcome guests, conduct check-ins/outs, prepare and clean campervans, monitor maintenance, process payments, and address complaints and emergencies.

Requirements

  • You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable.
  • You're fluent in German (preferable) and English (mandatory).
  • You're eligible to work in Germany, have a valid driver's licence and feel confident enough to drive a campervan (mandatory).
  • You're available to work on weekends and public holidays.
  • You're a responsible person who takes their work seriously and can be relied upon.
  • You're well-organised and you're good at solving problems.

Responsibilities

  • Handling incoming reservations, welcoming guests and taking care of check-ins and check-outs;
  • Preparing and cleaning our campervans;
  • Maintaining our campervans in top condition and monitor maintenance and repairing needs;
  • Registering guests, monitoring stock and processing payments;
  • Handling complaints and troubleshooting emergencies.

FAQs

What is the job title for this position?

The job title is Rental Service Agent - Stuttgart (Part-time).

Where is the depot located?

The depot is located in Reutlingen - Stuttgart.

What are the working hours for this part-time position?

The working hours for this position are 25 hours per week, from 9h to 18h.

Is previous experience required for this role?

Experience in Tourism, Hospitality, Retail, or Rent-a-car is desirable but not mandatory.

What languages should I be fluent in for this position?

Fluency in German is preferable, and fluency in English is mandatory.

Do I need a driving license for this job?

Yes, a valid driver's license is required, and you should feel confident driving a campervan.

Are there opportunities for career development within the company?

Yes, there are career development opportunities in Field Operations around the US and Europe, or transitioning to an HQ role in Lisbon or Los Angeles.

Is this position suitable for someone who can only work part-time?

Yes, this is a part-time position, making it suitable for candidates looking for part-time work.

Will I receive training for this role?

Yes, you will receive continuous training and coaching to develop the skills that matter to you.

Does the company offer any bonuses or perks?

Yes, the compensation package includes Performance and Referral Bonuses, as well as free road trips to experience Indie firsthand.

Am I required to work on weekends or public holidays?

Yes, availability to work on weekends and public holidays is a requirement for this position.

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Indie Campers

The Way to Go

Travel & Leisure
Industry
201-500
Employees
2013
Founded Year

Mission & Purpose

Indie Campers is your go-to marketplace for road trips. Aggregating over 6.000 own vehicles between RVs, campervans, motorhomes, and other recreational vehicles of countless private and professional hosts. We operate across Europe, North America and Oceania, being physically present in over 70 cities. Founded in 2013 by two good friends, Indie Campers has set its mission on democratizing road trips by enhancing travel experiences and lowering prices for millions of travelers worldwide. We envision becoming the world's no. 1 road trip provider and are quickly expanding - vertically and geographically. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale. Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.