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Rental Service Agent - Stuttgart (Part-time)

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Indie Campers

18d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Stuttgart

AI generated summary

  • You must be a travel enthusiast fluent in German and English, eligible to work in Germany, hold a valid driver's license, available on weekends, responsible, organized, and a problem-solver.
  • You will manage reservations, assist guests with check-ins/outs, prepare and maintain campervans, handle payments, and troubleshoot any complaints or emergencies.

Requirements

  • You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable.
  • You’re fluent in German (preferable) and English (mandatory).
  • You’re eligible to work in Germany, have a valid driver's licence and feel confident enough to drive a campervan (mandatory).
  • You’re available to work on weekends and public holidays.
  • You’re a responsible person who takes their work seriously and can be relied upon.
  • You’re well-organised and you’re good at solving problems.

Responsibilities

  • Handling incoming reservations, welcoming guests and taking care of check-ins and check-outs;
  • Preparing and cleaning our campervans;
  • Maintaining our campervans in top condition and monitor maintenance and repairing needs;
  • Registering guests, monitoring stock and processing payments;
  • Handling complaints and troubleshooting emergencies.

FAQs

What is the job title for this position?

The job title is Rental Service Agent - Stuttgart (Part-time).

Where is the job located?

The job is located at our depot in Reutlingen - Stuttgart.

What are the working hours for this position?

The working hours are part-time, totaling 25 hours per week, from 9h to 18h.

Is experience in the tourism or hospitality industry required?

While experience in Tourism, Hospitality, Retail, or Rent-a-car is desirable, it is not strictly required.

What languages do I need to speak for this role?

You need to be fluent in German (preferable) and English (mandatory).

Do I need a driver’s license to apply for this position?

Yes, you must have a valid driver's license and feel confident driving a campervan.

Are there opportunities for career development in this role?

Yes, there are career development opportunities in Field Operations around the US and Europe, as well as transitioning to an HQ role in Lisbon or Los Angeles.

Is this position flexible with weekend and holiday shifts?

Yes, you need to be available to work on weekends and public holidays.

What benefits are included in the compensation package?

The compensation package includes Performance and Referral Bonuses, as well as free road trips around the US and Europe.

How can I gain hands-on experience with Indie Campers?

You can gain hands-on experience through the free road trips provided, allowing you to experience Indie firsthand.

What kind of training is provided for this position?

Continuous training and coaching are provided to develop the skills that matter to you.

What kind of person are you looking for in this role?

We are looking for a responsible, well-organized individual who is good at solving problems and takes their work seriously.

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Indie Campers

The Way to Go

Travel & Leisure
Industry
201-500
Employees
2013
Founded Year

Mission & Purpose

Indie Campers is your go-to marketplace for road trips. Aggregating over 6.000 own vehicles between RVs, campervans, motorhomes, and other recreational vehicles of countless private and professional hosts. We operate across Europe, North America and Oceania, being physically present in over 70 cities. Founded in 2013 by two good friends, Indie Campers has set its mission on democratizing road trips by enhancing travel experiences and lowering prices for millions of travelers worldwide. We envision becoming the world's no. 1 road trip provider and are quickly expanding - vertically and geographically. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale. Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.